Ghazal

ak

3 months ago

5.0

Food , courteous staff , ambience all was nostalgic however the charm remains of the melodious voice rendering Jagjit Singha and other gazhals..great

Amarjot

2 months ago

5.0

Beautiful place, Lovely ambience, staff was very polite and kind. food was tasty

Mahesh

3 months ago

4.0

The food was good. But the service could be better. It's a little disorderly, with some lacunas here and there, e.g. in laying the table properly, properly serving, providing adequate tableware and cutlery etc.

RK Puri

6 months ago

4.0

It’s reasonably good restaurant with some reasonable food but it has awesome Gazal singer singing all time hit gazals. Good to be here sometimes

seema wadhwa

3 months ago

3.0

Same old menu , no variety . Same old hazels of Jagjit . They need to update themselves .

Shivansh Bhan

5 months ago

2.0

services are very slow needs to improve efficiency at the earliest waiting time was very high after placing the order

Mujeeb ul Hassan

2 months ago

1.0

I visited Hotel Ghazal, Chandigarh with my team of 10 people for lunch. Initially, everything seemed fine, but as we started ordering more food, the overall experience became disappointing. The service was poor throughout the meal. We repeatedly had to ask for basic things like plates and serving bowls for dal. The food quality was also below expectations. The Mushroom Do Pyaza was one of the worst I've had—even a roadside dhaba serves it much better. The Dal Makhani was equally disappointing and lacked taste. The most unpleasant part was during the bill payment. Our bill was around ₹8,500. Before paying, I had asked if any discount was available. I then chose to pay through Zomato Dining, where I received an additional discount. The person at the cash counter reacted very rudely, saying I should have informed them beforehand and that they wouldn't have offered any discount if I was paying through Zomato. He insisted that I should pay the full amount. I politely explained that the payment method is entirely the customer's choice and shouldn't be an issue for the restaurant. Instead of handling the matter professionally, the situation escalated. Almost the entire staff surrounded us, with different people speaking at the same time, making us feel as if we had done something wrong or committed a crime. It was an extremely embarrassing and uncomfortable experience in front of my entire team. Good hospitality is not just about serving food—it's about respecting customers. Unfortunately, Hotel Ghazal failed on both counts. I would not recommend this restaurant for either its food or its customer service, and I have decided that I will never visit again.

Harshit Aggarwal

1 month ago

1.0

The ambience, music, service everything was unpleasant. The music was too low and was being turned off, when we asked one of the servers, he replied that their guy at the counter has got a call, so the music is turned down. The service was too much time taking. The drinks & dishes were average. Overall a vibe-killer place.

Reeja

3 months ago

1.0

Service is extremely poor. Food is ok, palatable. But to get a simple order also they take more than 30 minutes

samriti thakur

4 months ago

1.0

It was the worst place ever, there was a cockroach and they didn’t even say sorry