Serafina

Kausani Ray

7 months ago

5.0

Wonderful, authentic Italian cuisine comfortable ambience amazing service by Chayan Amazing Just supreme quality of food fresh and delicious dishes with great flavour and authenticity Best Italian place in Kolkata.

Captain Abhishek Kumar

1 month ago

5.0

Delicious Gnocchi pasta and tiramisu. A must try. Mr. Amit served us and he is really very good at service and handling customers.

Siddhartha

1 month ago

5.0

pepperoni pizza and fillet mingnon were both equally delectable. service was great.

Aryash Ladsaria

10 months ago

5.0

It is the best place for good Italian in Kolkata, you won't find a place better

Arya Banerjee

5 months ago

4.0

Unlike other times, we did not enjoy the pizza Primavera. It had too much tomato sauce spread. Apart from that, the carbonara pasta was pretty good.

Anju Nair

10 months ago

3.0

stuffed mushrooms was a bit dry..would like some dips to go with it. also pls serve dishes in a deep bottomed serving tray so that serving is convenient. Mr. Sanjay who waited on my table was very friendly and helpful.

soham dey

6 days ago

2.0

The ordered pizza was not good….no taste at all….no veggies and chickn…only the smell of cheese…not a variety of non veg Pizza….overpriced…..the chicken starter item was so so….no special taste…..expectation was high but after having food …..very much disappointed…….not to recommend anyone…..even it’s not a standard restaurant with respect to other restaurants in Quest Mall, Kolkata. In fact the food at food court , Quest Mall even far better than this restaurant….try to add some delicious cuisine and look into the quality of food also.

Rituparna Halder

8 months ago

1.0

Disappointed Experience at Serafina Visited Serafina with high expectations, but the experience was quite underwhelming. We had to wait nearly an hour for the food to be served, and throughout the wait, not a single staff member bothered to refill our water or check in on us. The service was inattentive and unprofessional. To make things worse, they added a ₹200 service charge — labeled as "discretionary" — despite the poor service. It felt unreasonable to pay extra for service that barely existed. Definitely not the experience we were hoping for. Needs serious improvement in customer care and service standards.

Rudra Narayan Gunin

3 months ago

1.0

Don’t visit on special days, the team is not equipped to handle the pressure. Had to wait 50 minutes for a glass of cold drink and the pasta, even after reminding the servers repeatedly. We were served cold mains because it was prepared before the pasta. At this price point this callousness isn’t expected at all.

Soumya

10 months ago

1.0

Sitting right here now , this place is a joke , a complete waste of appetite!!!!