Abir

Esha raj

8 months ago

5.0

Staff was very polite and helpful. Ambience and crowd was also very good. Safe and good place.

Jashika Sandhu

2 years ago

2.0

Good was good service was good but I had booked from Dineout where I was getting 15% discount and free desert but his owner denied and miss behaved with me he is not ready to deliver what shown in Dineout over it was good but if you had added Dineout and written there all these this u should remove this first

Manish

1 year ago

2.0

Service was negatively impacted due to shortage of staff. Only one server with two assistant servers on entire first floor, having around 70-80 guests, were there. Orders had to be cancelled due to non-deliverance. Though would definitely appreciate the staff for their efficiency.

abhishek

2 years ago

2.0

This place lacks proper hygiene; I noticed cockroaches running across my table and even inside the crockery that was placed on it. The music was also quite disappointing

Kshitij Khshtarpal

1 year ago

1.0

Not at all a recommended place. Better have house party. Please read till the end to know the reality and facts of Abir so called hyped place. We left CyberHub and decided to prioritize Abir, as I had heard it was a great place to hang out with a group of friends. However, from start to finish, the experience was absolutely disappointing. We spent a total of 15,000 rupees, and the quality of the food was nowhere near worth it. We ordered some mocktails, but neither tasted good, so we tried others, only to find them even worse. The music, from 7 PM to 10 PM, was just a recorded playlist with songs on repeat— mostly flop English songs that killed any party vibe. We repeatedly requested Bollywood music, but we were told, "We don’t care how much you’re paying; we’ll start playing it only after 10 PM." How does the timing even matter? I mean how can someone be so rude to the customers. Mr. Negi, Raj, and some other staff members had no customer service skills at all and were extremely impolite. We asked to be seated by the pool, but the manager claimed it was fully booked. Yet, we stayed until 11 PM, and only 3-4 tables around the pool were occupied, with most of the seats empty. It was clear they had no customer-centric approach. To top it off, we found a weird charge on the bill labeled “Crockery Charges” — something I’ve never encountered in any BYOB, cafe, bar, or restaurant. When we asked for it to be removed, they refused. We paid almost 15,000 for food so do you expect us to eat or bring our own crockery from home. When the DJ was playing music, we simply asked for a popular Bollywood track like "My Name is Lakhan," which is a classic hit. The DJ refused, saying, "We don’t play such songs here," and then proceeded to play a bizarre track with the lyrics “Unche se uncha banda potty pe baithe nanga.” How strange and is that? If I had the option to rate less than 1 star or negative, I definitely would have. We drove all the way from CyberHub and Sector 29 to this disappointing place, and it was absolutely not worth it. I do not recommend it at all. I have already started saying not to go to Abir at all to all my contacts. Zomato we booked this restaurant via you and we got such kind of services. What kind of partner you are. Sadly a worse experience.

tc guptq

6 months ago

1.0

never ever even try to go in this plz Extremely disappointing and unprofessional experience at Abir. I accidentally made a duplicate payment of around ₹2100, which means they received double the amount for a single bill. Despite informing them immediately and following up multiple times, it has now been over 5 days and my refund has still not been processed. What’s worse is the complete lack of accountability and urgency from their side. The staff has been careless, unresponsive, and clearly not interested in resolving a genuine issue. Holding a customer’s money like this without any proper explanation or timeline is unacceptable. If this is how they treat customers over a simple refund, it raises serious concerns about their ethics and management. I strongly advise others to be cautious while making payments here. If my issue is not resolved immediately, I will be forced to escalate this matter through formal consumer complaints.

Neha

10 months ago

1.0

Food portions are too small , we were served 5 small pieces of paneer tikka with no veggies and the bowl of soup was also not deep as usually found even in restro bars. Even post paying bill with dine-out, we were stopped 3 times by the staff while we were walking out to repay them again and take refund from zomato as they claimed they have issues with zomato and haven’t received the money. After waiting for 10 mins they got the money and said sorry and let us go but on the way we started getting calls from them again on money issue. Not the best customer experience I’d expect, specially when we had not complained to them much about food portions as courtesy

Paras Agrawal

2 years ago

1.0

Worst place ever to visit, Denied entry by saying that they don't have any booking by my name without even checking the booking. When I checked manager's phone, booking was there and then he said he didn't check the booking. Worst Management, you will get to see hell lot of bugs, cockroaches. Worst food. Forcefully taken service charge even after bad service. Surely will report to consumer court about it.

Nitika Khare

2 years ago

1.0

One of the worsts management ever. Initially they denied taking the online app booking saying they do not have a tie up. Then after taking 5000 cover charges asked for 5000 extra for the poolside sitting. They they denied giving us the bill and misbehaved when asked about the online booking and credit card discounts

Abhishek

1 year ago

1.0

The manager(Nekiram) was so rude, he said he has 30 years of experience in industry, but he is the worst manager I have ever seen in any Restaurant. We have paid the full amount and the service is the worst ever.