Mocha

Sunil Singh

4 months ago

5.0

Keshavdeep was amazing and he got us our orders in shortest time.. great experience.

Jay Javiya

4 months ago

4.0

service was not good even on a week day , and many food items were not available from the menu

Dhirendra Choudhary

4 months ago

3.0

Food quality is average. Ambience is also not great . Overall 2.5 stars out of 5

Ankur Sohanpal

6 months ago

2.0

There’s a lot that can be improved. Half the items listed were not available. The staff who took my order went away saying xyz salad is not available. Then came back and said hey the chef can make it work. Then forgot that id ordered chicken with i

Riya Johnson

1 month ago

1.0

I had a very disappointing experience at Cafe Mocha today, which is surprising because we’ve been regular customers. While eating, we found a hair in the food. We chose not to create a scene and simply kept it aside and continued eating. However, shortly after, we found another — even longer — hair in the food. At that point, I calmly informed the staff, only expecting them to take it as feedback and be more careful. Instead of addressing the issue professionally, the person at the counter, Ramesh, responded very rudely and immediately blamed us, saying the hair was ours — without even inspecting it. This was extremely disrespectful and unacceptable, especially when we were speaking politely. To add context, the hair we found was clearly much longer than anyone in my family’s hair, making the accusation even more unreasonable. What upset us more than the issue itself was the complete lack of accountability and basic courtesy. There was no apology, even while we were leaving. Good food alone is not enough — customer service and attitude matter just as much. Sadly, this experience has completely changed our perception, and this will be our last visit. Very poor service and highly unprofessional behavior

Riya Johnson

1 month ago

1.0

I had a very disappointing experience at Cafe Mocha today, which is surprising because we’ve been regular customers. While eating, we found a hair in the food. We chose not to create a scene and simply kept it aside and continued eating. However, shortly after, we found another — even longer — hair in the food. At that point, I calmly informed the staff, only expecting them to take it as feedback and be more careful. Instead of addressing the issue professionally, the person at the counter, Ramesh, responded very rudely and immediately blamed us, saying the hair was ours — without even inspecting it. This was extremely disrespectful and unacceptable, especially when we were speaking politely. To add context, the hair we found was clearly much longer than anyone in my family’s hair, making the accusation even more unreasonable. What upset us more than the issue itself was the complete lack of accountability and basic courtesy. There was no apology, even while we were leaving. Good food alone is not enough — customer service and attitude matter just as much. Sadly, this experience has completely changed our perception, and this will be our last visit. Very poor service and highly unprofessional behavior

soumya

1 month ago

1.0

People if you want to save your money and time please don’t go to mocha, the food quality has gone down, the ambience is just annoying as people scream on top of their lungs, the service is also not that good… on a recent occasion i went here and ordered chicken butter masala and what they gave was absolutely obnoxious… they literally gave it in small bowl💀… after complaining they said they will do something about it…took 15 mins and came back with SAME DAMN THING…it was so infuriating. Please dont waste your money and time here

Alan

2 months ago

1.0

they substantially reduced quantity for mocktails. Also in general see reduction in sides also which left an inconsistent experience.

bonyjadwani

4 months ago

1.0

We were asked to pay the bill in between our meal …orderes korean garlic bun n were served maskabun

Tejas Bhatia

1 month ago

1.0

The food quality has gone significantly down and 25 minutes wait for a drink is obnoxious