Cha Hong Kong Eating House

Dr Ayoob

1 month ago

5.0

Meghan Chetri was really good at service. Food was also awesome. Almost nil wait time

Ayeesha Sequeira

1 week ago

3.0

Service was slow despite restaurant being empty when we sat The dimsums and baos were below average but the mains was very good.

Ajmal J

1 month ago

3.0

Service is excellent . Food is not delicious as other CHA outlets in bangalore. Overall a 2.5⭐️ rating

ana c

1 month ago

1.0

Genuinely heartbreaking experience at CHA, Mall of Asia — and I say that as someone who’s dined here four times and always loved it. On a quiet Monday night with zero rush, our server Akash denied us our usual table, seating us behind the service station instead, claiming every other table was “reserved.” Those tables stayed empty the entire night. He then pushed his own dish recommendations on us — mediocre at best — while our reorder of the LMK Chicken arrived late and tasted like dry, vinegar-soaked chicken, nothing like the quality we know. Then came the real issue: five women, seemingly Akash’s personal friends, showed up and began taking flash photos of us repeatedly without consent. I asked them politely to stop and ask before photographing strangers. I was met with abuse and aggressive behavior. Akash did nothing to intervene or protect us — he sided with them. As we left, staff were overheard laughing and mocking me by name-calling, loud enough for my elderly family to hear. The only redeeming person that night was Manohar, who actually tried to help.

Payal kevaltani

1 day ago

1.0

Alcohol served to 6 year old.. We ordered a virgin mojito for our child. He was served an alcoholic mojito instead and consumed around ¼ of the drink before we realised it. He subsequently vomited and felt uneasy. The restaurant acknowledged the error and apologised. But how does an alcoholic drink get served to a child when a virgin drink was specifically ordered? This isn’t about getting the wrong drink. This is about basic food safety and child safety. We expect restaurants to have clear processes to prevent alcoholic beverages from being mistakenly served to children. We have documented the incident and escalated it to the relevant authorities. CHA needs to take responsibility, investigate what went wrong, and demonstrate what corrective action will be taken.

Alok kumar

1 month ago

1.0

I am extremely disappointed with my experience. I tried the signature dishes recommended by the manager, but the food was disappointing and not up to the expected standard. To make matters worse, both the manager and the staff were rude and lacked basic customer service. Their attitude made the experience even more unpleasant and completely spoiled my dinner. I hope you take this feedback seriously and work on improving both the food quality and customer service.

Shefali Kanitkar

1 month ago

1.0

Really bad experience in this outlet of Cha. The service was very bad, no one was giving us water or the menu. After ordering, the food took a took 30 mins to come even after multiple follow-ups. Food quantity is also very less for the price that they are charging. Manager isn’t helpful at all. The Cha in Phoenix Market city is so much better. They have kimchi, japanese tea also. This place is really ruining the name of Cha. Very disappointed.

Vedant

2 days ago

1.0

very lousey service and unprepared. We were not served properly and they didn't bother to serve food at all. there was no soya sauce on table neither they served with sushi, when we asked them, they gave after over food was over. Will not recommend this at all

Manishita Baidya

1 week ago

1.0

Poor service, no cutlery, no tissues on table. Literally had to beg to tissues and water. They didn’t even serve complimentary kimchi which is served in other outlets of CHA. Very bad!!!

Amit Rastogi

1 month ago

1.0

Service was slow & not nice. 1) there were very long intervals between food. 2) there was no ethic/manner (dripping curries, touching serving spoon to the food in plate and more)