Liquid Bar & Restauraunt

Gagan

2 months ago

1.0

This was my first time visiting this place. I happened to be passing by and had wanted to check it out for a long time. I noticed a 50% discount on Zomato, so I booked a table and decided to dine there. After arriving, I came to know that an LGBT party was taking place, which is completely fine. However, what was absolutely unacceptable was what I witnessed inside the washroom — people were openly consuming drugs. This raised serious safety and legal concerns. I immediately informed the management about it, but shockingly no action was taken. On top of that, after finishing dinner, the staff refused to honor the Zomato offer, claiming that the discount was not applicable despite the booking being made through the platform. Only after a heated argument did they reluctantly agree to apply the offer. The situation escalated further when a group of people surrounded me and attempted to intimidate me, creating a very hostile and uncomfortable environment. As a customer, this was extremely disturbing and unprofessional. Between the management ignoring illegal activities, attempting to deny a confirmed offer, and allowing an intimidating environment for customers, this was one of the most unpleasant dining experiences I have ever had. I strongly urge the management and the platform to look into these issues seriously.

Rashmeet

1 year ago

1.0

Well it’s more like glorified Dhaba, serving drinks in paper cups ,this is the standard of a bar of a Hyatt hotel and food is shitty as the drinks sorry even more than a drink.

Gagan

2 months ago

1.0

It’s a scam we booked online via Zomato after dining they did hungama for 30 min stating it’s not available and then when we denied to pay they accepted