Lobby Lounge - Sheraton Grand Brigade Gateway

shruthi hampi

10 months ago

5.0

⭐️⭐️⭐️⭐️⭐️ Had a wonderful experience at the Sheraton hotel lounge! The ambience was just perfect — spacious, elegant, and so relaxing after a long day. What truly made the visit special was the exceptional service. A special shoutout to James, who was absolutely fantastic — attentive without being intrusive, always polite, and made sure we were well taken care of throughout. It’s rare to find such warm and professional service. Definitely recommend visiting the lounge if you want to unwind in style. Looking forward to coming back! Dutch truffle cake was satisfying for the sugar craving of this week !

chingnu Haokip

7 months ago

5.0

I visit this beautiful place with my friends today and had a great time and enjoyed alot especially with the staff over there (James) help us alot in deciding the perfect menu and being very professional in his job, really appreciate him. Thank you so much for all the good experience.

Jack Naomin

7 months ago

5.0

Went to pick up a cake and also enjoyed some hot chocolate and drinks. What truly impressed me was the excellent service and how friendly the staff were. The ambience and overall vibe of the place were absolutely amazing, it was a real "wow" moment. Definitely planning to visit again!

Vidhu Gandhi

1 year ago

5.0

James was our server and he made us feel so welcome, and looked after us very well. the Chef made us a delicious peanut masala on request. we'll be coming back to the lobby lounge again.

Srinivas P

4 months ago

5.0

James served us well. we had fresh salad either nuts. super tasty, healthy, and top of it, excellent service with a smiling face, lively conversation, inviting experience!!!

Kaikai

7 months ago

5.0

Such a great place with very friendly staff and of course excellent Drinks Made by Mr James. I Highly Recommend this place for all visitors.

Vikram Kumar

10 months ago

5.0

Great service by James at the lounge despite his hours getting over refused tip said anything good u come again and tell positive

Vidya Bangalore

1 year ago

5.0

We had a great time in this lounge. James was v professional & made our meal special especially for our little grand daughter

Kushal Raj

1 year ago

1.0

The service at Sheraton has been declining, and today was the worst experience. I waited 40 minutes without anyone taking my order. When I finally ordered coffee myself, it wasn’t served as requested (extra hot) and was lukewarm instead that I was able to drink it one sip. Cookies and tissues were also not provided with the coffee. Overall, it was disappointing. I hope you address these issues and improve. The floor manager was Ms. Chandrima Choudhary.

Adamya

3 months ago

1.0

I sat on the table at 8 pm. I got the menu card at 9 30 pm and food was served at 10 15 pm. Please check the camera logs. Pathetic experience