Dear Coco - Mercure Hotel

pujari

2 months ago

5.0

Best sushi crafted with fresh ingredients and perfect attention to detail. Every bite is a delight.

Niti

1 year ago

1.0

We were a group of eight and had made a reservation through Zomato with an offer on the total bill. Before visiting, I even confirmed details, including whether they served liquor. Everything was fine initially—the food was average, as was the service, but we were enjoying ourselves. However, when it came time to pay, they refused to honor the Zomato discount on the liquor bill. We showed them the policy, which clearly stated that the discount applied to the total bill, yet they kept refusing. What should have been a straightforward process turned into a frustrating 20-minute argument. To make matters worse, they suddenly claimed that they didn’t actually serve liquor and had brought it from another restaurant—something they never mentioned before. In fact, they had handed us the bar menu themselves! It completely ruined what was supposed to be a pleasant evening. Avoid this place if you don’t want to deal with unnecessary hassle and misleading policies.

harshul sood

9 months ago

1.0

worst service and food quality as well as taste is not upto the mark earlier it was good but now it is pathetic have visited more than 10 times but now will never visit.