Kalsang Cafe

srijan bhatt

2 years ago

5.0

Visited Kalsang Cafe last month for brunch. Ordered Pineapple & Orange juice, Ultimate meat lovers pizza, Bao, Chocolate cheesecake and Carrot cheesecake. The juices and pizza were good. Chocolate cheesecake was heavenly. I didn't like the Bao and the Carrot cheesecake. Really liked the ambience. Would love to visit this Cafe again to try more items on their menu. And I'm definitely having that Chocolate cheesecake again!

Deeksha

1 year ago

5.0

I've been to Kalsang Cafe like 6-8 times now and I have tried a variety of breakfast options, pizzas, pastas and even some korean options. I have to say they never disappoint. This is honestly my favourite place for a mood change, a weekend plan with family or friends. The staff is really amazing, so friendly and nice. The interior is beautiful and very hygienic. Would recommend this place 💯

+4

Shivani sharma

1 year ago

5.0

all thanks to anchal for good suggestions about food and good gestures...my first visit but loved it

Prateek Kapoor

10 months ago

2.0

The food is good but they need to work on their service. We ordered 2 mains (one for each of us) and they came 20 minutes apart. The staff were clueless about the delay and kept saying it’s on the way.

ASHISH NEGI

1 year ago

1.0

I recently visited Kalsang on Rajpur Road, and unfortunately, the experience was far from satisfactory. We ordered noodles, Wai Wai Laphing, salad, blueberry smoothie, and mango smoothie. While the drinks were quite good, the food was just average — nothing special. The major issue came when we found a big hair in our food. We immediately reported it to the staff, and one of them said he would inform the chef — but no one followed up after that. There was no apology, no offer to replace the food, and no sense of accountability. We then raised the complaint with the manager on duty, but even he gave us a vague response and didn’t seem concerned. This kind of service is simply unacceptable, especially when the problem involves hygiene and food safety. There was no courtesy shown, and the staff behaved like it wasn’t a big deal. When such issues are raised, the least expected is an apology and a resolution. What’s worse is that this wasn’t the first time. During a previous visit to the Kalsang outlet near Clock Tower, we had found a bug in the soup. Clearly, this is not an isolated incident but a pattern of negligence in kitchen hygiene and cleanliness. It seems like your kitchen needs a serious inspection, and your staff needs proper training on how to handle customer complaints and maintain food hygiene. These issues are not just disappointing — they’re concerning. I strongly urge the management to take these concerns seriously. Until then, I advise people to check their food properly before eating and think twice before visiting.

Aditi Arora

8 months ago

1.0

Extremely disappointing experience. We ordered shredded chicken chop suey and ended up waiting 45 minutes because the staff forgot to prepare it. During that time, different staff members kept coming to our table asking the same questions about our order again and again, which clearly showed a complete lack of coordination. There was no proper update or communication from their side. To make matters worse, we even found a hair in our soup bowl. This reflects very poorly on both service and hygiene standards. Completely unacceptable and truly ruined our dining experience.Would not recommend going to this place.

Aakash Mahi

4 months ago

1.0

The Bao was stale and the chicken was stinking, ensuring it was old. momos were very ordinary and lacked any distinct taste that you expect of a place of such repute. The service was very poor. The staff was not courteous at all and had to be reminded of serving us momos with sauce! Pls look into improving your service and food.

Aditya Verma

1 year ago

1.0

Wouldn’t recommend it to anyone. I ordered Veg platter and they served chicken. I have been a vegetarian my whole life and this particular incident was very distressing and traumatising. Please don’t go there they do not care about anything. Very unprofessional.

Prabhmeet Singh

3 months ago

1.0

ordered chilly chicken n hakka noodles,, now the quality of the food isn't that good what it used to be. after finishing the food, when we were about to leave,, we saw a cat size mouse running in the main restaurant,, the hygiene is bad. really disappointed

VrN

1 year ago

1.0

I had ordered Dryfruit cake and brownie and to be honest they were smelling and totally pathetic in quality and taste.