10 Downing Street

Kulkarni Madhulatha

5 months ago

3.0

Today me and my friends went to this club to enjoy the music and dance, but really disappointed it's very boring music, every Wednesday and Friday they are playing Techno on bollywood night. what was the most frustrating was that the manager is not listening to the customer feed back or concerns after complaining for multiple times he is just ignoring. previously it used to be very happening and positive vibe but now the crowd is not at all happy with the music and the DJ. over all the food and service is good but the music is not good.i hope the management takes this seriously and works on improving the music , service and customer handling experience.

Varun Naidu

5 months ago

3.0

The food was good but service was messed up by the staff. Delay in getting the order

Shalini Rao

3 months ago

2.0

Food was ok. Ac wasn’t on and people were smoking within the Restaurent making it more suffocative. The waiters were also not available near by tables and since the music was so loud it was becoming very hard to convey anything or ask for spoon or forks

Indrajith A

1 month ago

2.0

Very rude behaviour of staff and they unwanted they touch our body in very harsh way

SANJITH

4 months ago

1.0

⭐ 1/5 – Premium Prices, Poor Experience I rarely leave negative reviews, but my experience at 10 Downing Street, Begumpet, deserves a serious warning for both customers and management. The biggest concern was the food. The quality was extremely average for the prices being charged. This is a venue that positions itself as a premium establishment, yet the food served was basic and failed to justify the cost. More importantly, I personally experienced food poisoning symptoms after eating here, which raises serious questions about food handling, storage, and hygiene standards. Food safety is not something customers should ever have to worry about, and I hope the management treats this matter seriously. The entry policy is equally disappointing. Charging ₹1,200 per person while allowing only ₹1,000 to be redeemed makes little sense considering the ambience, facilities, and overall experience being offered. It feels more like a compulsory surcharge than a genuine cover charge. The music was another major letdown. Extremely loud music does not automatically make a good DJ. The sound levels were uncomfortable, conversations were nearly impossible, and the music selection itself was far from impressive. Hospitality venues should create an enjoyable atmosphere, not force customers to shout over speakers throughout the night. Visitors should also be aware of the timing issue. The venue continues accepting food and drink orders around 12:40 AM but expects customers to finish everything and leave by 1:00 AM. Taking orders and payments so close to closing time while simultaneously rushing guests out is unfair and unprofessional. If the kitchen or venue is about to close, customers should be informed before orders are accepted. What concerns me most is the overall approach to customer experience. Hospitality is about providing value, comfort, transparency, and respect. Unfortunately, this venue appears more focused on maximizing revenue than delivering a quality experience. Premium pricing comes with premium responsibility, especially regarding food safety, service standards, and customer treatment. I strongly urge the management to review their food safety practices, billing policies, sound levels, and closing-time procedures. Until meaningful improvements are made, I cannot recommend this venue to friends, families, or anyone looking for a pleasant night out. Spend your money elsewhere. Hyderabad has many establishments that offer better food, better service, better value, and a far greater respect for their customers.

User

4 months ago

1.0

Our experience at 10 Downing Street, Begumpet, was extremely disappointing. One of us entered well before 8 PM on a weekend and reserved a table. However, when the rest of the group arrived after 8 PM, they were charged cover charges for joining the same table, which made no sense. The food was average at best, and considering the price, there are far better options available nearby. The DJ was another major letdown—unbearably loud and more annoying than enjoyable. Either the music setup needs a serious upgrade or the DJ concept should be reconsidered altogether. The biggest disappointment, however, was the staff. Once you pay the bill, it feels like you no longer matter. There is no concern about whether you’ve finished your food or drinks, and the bouncers seem ready to rush you out. If the place closes at 12 AM, why accept orders at 11:30 PM only to push customers out before they’ve had a chance to finish what they paid for? The entire experience was disrespectful, dissatisfying, and poorly managed. Clear communication on closing timings and a more customer-friendly attitude would go a long way. Sadly, this was one of the worst experiences I’ve had, and I wouldn’t consider visiting again. I would never recommend this place to anyone.

Vishal Sachdev

6 months ago

1.0

I've been visiting this place all my life but things have changed. New owners, new staff, music & service has become pathetic. Charging Rs 400/- for a mug of beer and so on. I really hope they work out and get back it's old charm & vibe back. Else this place will be gone soon!

Gowri SureshKumar

2 months ago

1.0

they weren't true to their service.. when asked for a cocktail, they served us with orange juice with no mix of vodka.. food was pathetic .. service was horrible,. overall we went there with a lot of expectations to have a good experience, but they failed is..

SHIREESHA Vankamamidi

1 month ago

1.0

Absolutely disgusting ambiance found cockroaches in our booth the food was dry and soggy and the atmosphere was dull the management doesn’t bother to respond to constructive feedback

mintu

5 months ago

1.0

the staff is scamming people. they are telling zomato is invalid even though we made prior booking. they were asking extra money.