Roast 24 Seven

gauravdar123

1 month ago

5.0

The food was great, vibe is also great. Must try the desserts and iced coffee / frappe

Deepika

3 weeks ago

4.0

All time Favourite hangout spot with amazing menu and top notch food. Best hot chocolate in the city to serve with burnt marshmallows. Pink sauce penne parmesan pasta is a soul comforting must try dish here. You cant miss out on the perfect crisp + soft loaded french fries. Will keep coming back ;)

samatha gudoor

5 days ago

3.0

AC was not working it was too hot inside and could not dine outside due to smell. there were flies and mosquitos even inside. food was great if they had taken care of ambience and attending guests it would have been great.

Kumarjit Sen

2 months ago

2.0

It’s astonishing how much this place has managed to lower its standards. I used to visit quite often, but the recent experiences have been increasingly disappointing. To start with, the outdoor seating was unavailable — presumably because they were understaffed. The breakfast platter, meanwhile, seems to have been getting progressively less generous. The number of items has gradually reduced to the point where the portion looks almost embarrassed sitting on the giant plate it’s served on. Then came the coffee. Syphon wasn’t available, so we were helpfully offered a cappuccino or latte instead. If I wanted a cappuccino or latte, I probably wouldn’t be coming to a roastery in the first place. After some negotiation and what felt like due approval from high command — we finally settled on a pour-over. Naturally, most of the bean options weren’t available either. This was an early breakfast at 7:30 AM. But when you call yourself 24 Seven, I’m not sure it's unreasonable to expect better.

deepthi

1 month ago

2.0

I am writing this on my latest experience at roast. I've visited here multiple times but this time experience was not good. firstly the waiter was very ignorant. later We ordered 3 items of bbq chicken wings,sri lankan rice and ciabatta bread. the bread is literally not ciabatta it looked like a bread dipped in oil.literally we can chew the oil in it. even though we said the waiter he responded it's a ciabatta bread it'll be like it. and even the malaysian chicken curry was not up to the mark it used to be before. only the bbq wings and coffee were very good. the problem is they are not even agreeing to the feedback given. hope they maintain their quality standards.

Jyoty

2 weeks ago

2.0

it used to be good. but slowly they are getting bad. ordered raspberry bubble tea it was full of ice. When I asked the waiter he said it is like this we can't do much. food quality becomes substandard.

Anurupa chand

2 months ago

1.0

Roast 24/7 Café, you genuinely disappointed me today. My husband and I have been visiting this café quite often, which is why today’s experience was honestly very disappointing. We went there for breakfast today. My husband ordered a pour-over coffee because he loves black coffee. Everything was fine until we received the bill. My husband paid the bill without checking it carefully, but when I looked at it, I felt the amount was higher than what we had actually ordered. So I checked the bill — and that’s when I noticed something that really surprised me. They had charged: ☕ Pour-over — ₹349 🫘 Beans — ₹349 So, ₹698 for one coffee, before taxes. Naturally, I asked the staff why there were two separate charges. I was told that the beans are charged separately and the pour-over method is also charged separately. This is where I had a problem. I have had pour-over coffee at many cafés, so I completely understand paying for the beans or the particular coffee that you select. But pour-over is a brewing method. It is the process used to prepare the coffee. I actually had to explain this to the staff member and later to the manager — what pour-over means and why I was questioning the additional charge. Because if you are charging ₹349 separately for the brewing method, then what next? If you prepare my cold coffee using a mixer or grinder, will you charge me separately for using the mixer? If you use an induction to prepare something, will you charge me separately for the electricity? If you use a gas stove, will there be a separate gas charge? These are all methods and processes used to prepare the food or drink that the customer has ordered. As a customer, I am paying for the food or drink and, in this case, the beans I selected. I am not paying separately for every machine, method, electricity or process you use to prepare it. I then asked them to show me where this separate brewing charge was mentioned in the menu. The menu showed the different brewing methods, including pour-over, but there was no separate price mentioned for the brewing method itself. The pricing was mentioned for the beans. I also showed them their own menu and the online listing, where the same pour-over with the selected beans was showing at ₹349, without this additional ₹349 charge. And this is another thing that really bothered me. I first spoke to the staff member. Then I asked him to check with the manager. The manager came and gave me essentially the same explanation. So I had to explain the issue again, show them the menu, show them the online pricing, and explain why I was questioning the additional charge. At that point, my concern was no longer just about the bill. How can the staff and even the manager be unclear about their own menu and billing structure? If there is a particular way in which the café calculates these charges, shouldn’t the people working there know how to explain it clearly to the customer? Customers shouldn’t have to educate the staff about the menu, the brewing method, and the pricing while trying to understand their own bill. Eventually, the manager asked me to give them some time to check internally. And this entire process took almost 30–40 minutes. Both my husband and I were getting late for work. I kept requesting them to please sort it out because we had to leave, but we still had to wait while they discussed internally and figured out what had happened. Finally, after all the discussion, the manager came back and said that it was a glitch from their end and refunded the additional ₹349. I’m glad the money was refunded. But honestly, this is not about the ₹349. My concern is — what if I hadn’t checked the bill? My husband had already paid. We could have simply walked out after paying that additional amount without even realizing what we had been charged for. And that is exactly why I’m sharing this experience. If there is a separate charge for the brewing method, it should be clearly mentioned in the menu and communicated to the customer before placing the order. And if there is a billing glitch, the staff and management should be able to identify and explain it without the customer having to spend 30–40 minutes figuring it out with them. For me, this experience raised concerns about transparency, staff training, knowledge of the menu and billing system, and basic communication with customers. So Roast 24/7, this isn’t about getting my money back. It’s about the fact that a customer should not have to identify a questionable charge, explain the menu to the staff, explain it again to the manager, show the pricing, wait almost 40 minutes, and only then be told that it was a glitch. And to everyone reading this — please check your bills before leaving cafés and restaurants. Even an additional charge can easily go unnoticed if you don’t look carefully.

Akulesh Patel

3 months ago

1.0

29/07/2026 Very disappointed with the customer service. I don't eat sausages, and on my previous visit they had no problem replacing them with hash browns (which I paid extra for). This time, I forgot to mention it while ordering, but as soon as my food arrived I politely asked if they could make the same replacement. The server simply said the chef wouldn't allow it. I don't understand how the same request was accepted on my last visit but suddenly became "impossible" this time. I wasn't asking for anything free, I was happy to pay for the hash browns again. Poor customer service, inconsistent policies, and no effort to help the customer. Very frustrating experience.

Rhea

2 weeks ago

1.0

I had ordered iced chocolate for takeaway and after a lot of reminders i get it after about 30-35 mins, and here’s the kicker after i drive away and when i have a sip, i realise that they haven’t put any sugar in it it’s bitter as a pill and there are no sugar sachets in the cover. Service used to be exceptional here but now it’s subpar at best.

Mohammed Kaleemulla

3 months ago

1.0

No Walk in offers, No Zomato table reservations, No Offers during Zomato Checkout, No discounts, expensive food. Food taste and quantity is good but discouraging customers from availing bank offers is bad