Marble Arch - Jai Mahal Palace

hanish Gupta

1 month ago

5.0

Excellent place to dine and enjoy your meal. We had dinner and it was well cooked - well served - and well experienced. Chef Ravinder and our server Kerdalangia deserve special mention and appreciation. The ambience does make the cut above many royal palaces made into hotels. This place and the people who run it are passionate, friendly and professional

MJShu

7 years ago

5.0

What an Ambience. What a service. So many varieties. We had breakfast over there and what not was served. new chef's recipes, badam milk shake. Their outside seating arrangement is what not to be missed. A person playing flute with add feather in a cap.

Shikhar Mittal

3 years ago

5.0

Had a really good experience at dinner. Our server Mr Gulaab was extremely courteous and warm. Amazing food. 5 star rating.

Juhi Lakhwani

3 years ago

4.0

We ordered Mac n cheese and sandwich veg . We were very impressed by the serving portions and the taste also . Breathtaking ambiance and view . Perfect for dates n dinners

Ishanee

1 year ago

3.0

Went here recently on a dinner date. The palace is always so stunning. We were able to enjoy a couple of strolls in the garden before and after our meal. While most of the food was great, the service was fairly slow but definitely courteous. The food also took really long to arrive. Even the candle on our table wasn’t lit. We ordered a bottle of wine but didn’t get any bar nibbles to go with it. There was just a basket of lousy papad and green chutney. You’d expect a place like this to offer something to munch on while drinking. This is what we ordered: 1. Bhatti ka Paneer Tikka (4/5) - soft succulent paneer cubes cooked perfectly, just lacked seasoning. 2. Mathania Gosht Seekh (4/5) - beautiful kebabs and great quantity too! 3. Vegetable Wok Fried Rice (2/5) - really dry and mostly unflavorful. I didn’t enjoy it! 4. Exotic Vegetables tossed in Chilli Bean Sauce (2/5) - let down here too! Didn’t enjoy eating it at all. 5. Palace Chicken Curry (5/5) - just perfect! 6. Garlic Naan (5/5) - perfectly crisp just like we requested. 7. Kesari Rasmalai (5/5) - perfectly balanced sweetness and super spongy. 8. Jeypore Martini (5/5) - loved my cocktail!

+4

Aniruddh

1 year ago

2.0

Does not reflect the quality as hyped. Food quality is average, service is very slow. The staff lacks common sense on how and when to serve dishes that have to be consumed together.

Sonal

5 years ago

1.0

If you are fond of authentic Indian food. This place is a big no for you. We were there to celebrate our wedding anniversary. They have too many excuses regarding seating and the quality of the food. We ordered Caprese salad, paneer and lagan ki sabzi and breads. The Caprese salad wasn’t even a Caprese salad and according to the description there was no pesto or dressing or basil in the salad. The Buffalo mozzarella cheese on top wasn’t fresh too and the quantity was equal to a single raw tomato. Lagan ki sabzi didn’t have any exotic veggies just carrot, beans, peas and a single literally single piece of cauliflower without garnishing. Paneer was okay okay but nothing like it’s supposed to be and breads were good. Seats weren’t clean as well and even when there were barely 4-5 tables occupied. They won’t let us sit neither outside nor in Cinnamon so we had to sit inside Marble Arch where it was pretty noisy due to a wedding. The staff was pretty unfriendly like the services weren’t up to the mark for taj hotels or even 5 star hotels.

poornima

2 weeks ago

1.0

My experience was really disappointing. I had clearly informed your team that it was my birthday, and I was told that a complimentary cake would be arranged. I even informed you two days in advance, but when the time came, there was no cake and no arrangement at all. The hospitality was extremely disappointing. The food was just average and honestly had no wow factor in taste. I expected much better service and experience, especially on my birthday. You completely ruined my birthday experience. I will definitely not be visiting this property again. Very disappointed with the hospitality and service. Thanks for spoiling my birthday.

Vasudha Gautam

1 year ago

1.0

Being a Taj Property service is expected top notch. Disappointed to the core. We ordered beer of a specific brand after one serving they said it is finished you can order other brand. Soup comes first , bread sticks after finishing soup. For a memorable eve you need tasty food , impeccable service and posh ambience. Marble Arc failed miserably for service.

Samidha Agrawal

5 years ago

1.0

The food is not at all upto the standards....ordered paneer tikka, kabab, noodles and manchurian.... nothing was good.....n also the staff (Mr. Gulab) was not professional at all....