Rosado

Radhika Chawda

1 month ago

5.0

Good place, great vibes. Went to celebrate a birthday, staff was helpful with the celebration. the only downfall was that one could not request music.

Mukesh Maheshwari

1 month ago

3.0

I had made a reservation at Rosado through Zomato Dining with a cover charges per person. When I arrived, the receptionist asked me not to pay through Zomato and instead insisted that I make the payment directly by cash or another online payment method cover Charges 3000 . After a lengthy discussion, they finally accepted my Zomato booking. This is not the way customers should be treated. If the restaurant does not want to accept Zomato Dining bookings or payments, then why is this option available on the platform? Customers should not be forced to bypass the booking platform after making a valid reservation. I hope Zomato looks into this matter and ensures that restaurants honor the booking and payment options they advertise.

Rakesh

2 months ago

3.0

After booking through zomato they asked for entey charge of Rs4000 during entry. They quoted terms and conditions which is very difficult to find out during booking. During dinning, they took the order for drought beer, however refused to serve .

Arpit Pandey

1 month ago

1.0

Bigggg, BIGGGG worst experience ever!! Unprofessional people with worst service Ambience: 3rd-class, cheap club ambience Food: Tasteless and a complete waste of money Extras: Hookah issue (explained below) Rosado was such a disappointment for us. I visited with my family and friends, and the disappointment started as soon as we arrived to check in for our booking, which we had made through Zomato Dining. The manager refused to accept our Zomato booking and instead forced us to take a ₹6,000 cover charge card. On top of that, the card itself had an additional ₹100 charge, even though we never asked for it. This felt completely unfair. The manager was extremely rude when we asked why our Zomato booking wasn't being accepted, despite us having already paid ₹200 while making the booking. After entering, we couldn't even find a place to sit, and no staff member bothered to help us. After waiting for quite some time, we finally got a table. Then came the food—it was completely tasteless and not worth the money at all. To make things worse, the hookah didn't work for nearly 30 minutes. Even after calling the hookah attendant multiple times, it took a long time to get it checked, by which time our mood was already spoiled. Overall, it was a terrible experience with poor management, rude staff, disappointing food, and terrible service. Visit Rosado at your own risk!

Prerna Agarwal

2 days ago

1.0

l visited the restaurant on Saturday. On Sunday morning l discoverd my glasses are missing. l tried calling Rosado but nobody responded. On Monday l tried calling again. Finally they called back. When l told them l had left my glasses on Saturday while dining, the staff member Palak told me she will not be able to help me and can only revert me back after 4 to 5 hours. l don't understand why she needed 5 hours just to check if any glasses has been deposited by staff. But still there is no response from their side till today, it means Tuesday morning. The staff behaved very rudely when we went there and now also they are not cooperating with missing glasses. l already rated them 1 because of rude behavior but now this non cooperating behavior is giving me doubts should l raise this concern on social media?

Anjali Sharma

2 months ago

1.0

I am extremely disappointed with our experience at Rosado. We had a confirmed reservation, but after reaching the venue, we were told to wait for almost two hours due to a corporate event, which was never communicated to us. The repeated promises of “10 minutes more” were misleading and unacceptable. Today was our anniversary, a special moment for us, but Rosado completely ruined our celebration. We left the place hungry and upset at around 10:30–10:45 PM, with no other option available. Jaipur has many good places, but we chose Rosado expecting better service. This poor management and lack of customer care is unacceptable. If this issue is not resolved, we will approach the consumer forum regarding this negligence.

amaryugprinters

1 month ago

1.0

Very disappointing experience. The staff at the booking counter and the Rosado management were extremely unprofessional and rude. They were not willing to listen or communicate respectfully, and their behavior was far from what you would expect from a hospitality business. The team seriously needs proper customer service and communication training. I did not enjoy the experience at all, and I would not like to visit this place again. Definitely not recommended based on the way customers are treated.

Mr. Nikhil

1 month ago

1.0

They have absolutely no idea how to treat or speak to customers. They are extremely rude, disrespectful, and unprofessional. They treat customers in the worst possible manner. This was one of the most disappointing experiences I've ever had. I would never recommend this place to anyone until they seriously improve their attitude and learn how to respect their customers.

Aryan Raj

1 month ago

1.0

They don’t honor reservations made through Dineout. Instead, they insist that you pay the restaurant directly. If you’re not willing to accept payments via Dineout, then you shouldn’t be accepting reservations through the platform in the first place. It’s misleading and defeats the purpose of booking through Dineout.

Anjali Sharma

2 months ago

1.0

Very disappointed with their lack of professionalism, false promises, and zero customer care.The repeated promises of “10 minutes more” were misleadin