The Eatery - Four Points By Sheraton

Priyanshu Singh

2 months ago

5.0

"I celebrated my birthday at Four Points with my best friend, and server Karan Singh made it truly special! He provided top-notch service and surprised me with a delicious cake. The staff and ambience were amazing. Thank you so much, Karan, for making my day so memorable! I will definitely keep coming back and will recommend Four Points to all my friends and family."

Yuvraj Soni

2 months ago

5.0

The food was extremely good. We loved every item we ordered from the à la carte menu. The service was exceptionally smooth and wonderful, especially thanks to Mr. Manoj, whose attentive and warm service made our experience even better. Highly recommended!

Vidhi Saxena

3 months ago

5.0

Great dining experience at The Eatery. buffet spread was really good that included all cuisines including Rajasthani Dal Baati Choorma. The desserts, live golgappe counter,etc. everything was worth it . Honest review from a food lover.

Sailendra Rathore

1 month ago

5.0

The food was excellent, and I’m truly grateful to Subrata for graciously arranging the birthday cake.

prachi

1 month ago

5.0

thank you Amit Singh chef for grilfish thank you for your service we will come again

Shivangi Mathur

1 month ago

5.0

Mr. Abhay was very helpful and his service was very nice. Lovely place with tasty food

Saurabh Kumar Sharma

2 weeks ago

5.0

Thanks so much for your suggestion amit chef I love your food I will visit again

mukesh verma

2 months ago

5.0

very good service provided by Karan keep the good service continue thank you

Payal

3 months ago

1.0

Very disappointing behaviour by Mr Karan billing executive as he was in hurry to go home early or send us home early. our experience at Four Points by Sheraton was extremely disappointing. Our bill was nearly ₹4,200, and the billing experience left us frustrated. The billing executive, Karan, seemed to be in such a hurry that we were not given adequate time to properly calculate and verify the applicable discount. He insisted that the 2+1 offer was equivalent to a 20% discount, which is simply incorrect. These are two different offers, and the matter should have been explained professionally instead of being dismissed. What was even more disappointing was his unpleasant and unprofessional tone. Such behavior is not what one expects from a service-oriented, world-renowned hospitality brand. Additionally, we were asked to make the payment at the billing counter rather than at our table, which felt inconsistent with the premium dining experience that Four Points by Sheraton is known for. To make matters worse, the service throughout our visit was extraordinarily slow. Overall, the experience fell far below expectations in terms of hospitality, service standards, and customer handling. I sincerely hope the management looks into these concerns and takes appropriate corrective action to ensure future guests have a much better experience.

Sachin Karnik

4 months ago

1.0

Poor experience food was way over priced had booked at 50 percent discount but found my booking cancelled on app where as it was present in hotel so got only 20 percent discount against booking of 50plus 10 percent