Grand Pavillion By Grand Hotel

Vikram Raghavan

4 months ago

5.0

If you visit Kochi there is no way you can’t visit this place. The food is great. It’s just fun abd on the side I do ponder about why they would exhibit a pedophile ( Andrew’s) picture and glorify him!!!

Sachin Krishna K

8 months ago

5.0

Service could have been better. I asked for something and they didn’t even shown up and also wrongly communicated the price of a dish which was not listed in the menu (exact price)

M K G Menon

4 months ago

5.0

food and service was excellent. bill payment through Zomato was simple and fast

G Ashok

7 months ago

4.0

Restaurant is normal. Koonthal and Syrian beef dish was very tasty. Chicken biriyani is average. Fish and veg curry meals was very good. Options were limited due to ongoing LPG issue.

Sunu Georgyi

4 months ago

4.0

Food was average, the restaurants speciality is Kerala cuisine, so for best taste experience try out Kerala specials rather than other items on the menu

Sanjeev Pillai

2 weeks ago

2.0

The food was disappointing. I have been a regular here. Came after 6 years to find the authenticity disappear completely. The meen pollichathu and beef fry both were poor

Prateek Khandelwal

5 months ago

2.0

Food was average. the manager didn't help much in choosing the popular Kerala dishes despite repeated requests

Karthik Atchuta

1 year ago

1.0

Review for Hotel Grand Pavilion We had a very disappointing experience at this so-called 4-star property. We ordered fish biryani, fish curry, and steamed rice. Shockingly, the steamed rice had a foul smell — clearly stale and unfit to serve. The captain himself acknowledged it was bad and took it away. Serving something so basic yet hazardous is completely unacceptable and could have spoiled our entire dining experience as travelers. What made it worse was the lack of responsibility shown. There was no manager present to escalate the issue, and instead of providing a fair resolution, the captain casually replaced the steamed rice with a higher-priced veg pulao — without even asking or showing concern — and went ahead to bill us for it. Such negligence, lack of accountability, and insensitivity towards guests is the last thing one would expect from a 4-star establishment. Strict action should be taken against the staff responsible, as this reflects poorly on the hotel’s standards and customer care. For us, this experience was enough to decide — never going back here.

Krutika Parmar

1 year ago

1.0

**Avoid this restaurant if you care about your health and safety.** Yesterday we went for dinner and ordered chicken curry, mutton curry, rice, and Malabar paratha. The mutton was chewy, we complained and it was taken off the bill. But what happened next was absolutely revolting, we found a **huge cockroach** crawling right next to our table. When we called the waiter, he casually called someone over, laughed and everyone treated it like a joke. No apology. No urgency. No concern. This is not just bad service, this is disgusting, unhygienic and dangerous. A restaurant that treats such a serious issue so lightly should be shut down until they fix their hygiene standards.

Abhilash

2 months ago

1.0

Rotten food served saying it as Bangkok fried rice and got hospitalized after having food at this restaurant for food poisoning