The Black Pearl - The Renai Cochin

Julie M.

9 years ago

3.0

This restaurant seems to be operating in the 90s when your order took 30-45 mins to come to the table. Tawdry service, average food. We went one afternoon, hungry, and with a toddler in tow. Ordered chicken momos, dragon chicken and fried rice, with grilled pomfret for the toddler. The server said it would take at least 15-20 mins for the first item to reach our table, and THIRTY MINUTES for the fish as it had to be cut n cleaned n grilled. We got over our shock and asked for the dishes to be brought as soon as they were ready, course notwithstanding, since we were all ravenous. The momos were flat with insipid filling and leathery outer cover. Dragon chicken and fried rice were alright. Nothing to write home about. By then it was almost an hour since we came and when we asked for the fish, the server drew a blank. Said he thought we had cancelled the dish since it was mentioned it would take time. Wow! This is the heights of inefficiency. Where do you go from here? I somehow maintained my calm thanks to the presence of my parents. We finished the rest of our meal quickly and got the hell out. In case you are wondering, we fed our toddler the complimentary prawn crackers they put on the table, and asked for a portion of Kerala pappadum once we realised time is only an illusion at this restaurant.

arun

2 years ago

2.0

Food was average. Service was below average. After serving the food, the waiter or the manager does not even care to look back to our table even to serve a glass of water. They were focused on selected tables only. Finally, I had to get up and go the billing counter asking them to serve Glass of water. I think the management needs to teach the basic lesson of hospitality to their staff. I won't recommend.

Arjun S.Kumar

2 years ago

1.0

Worst service ever, they'll just try to cheat you. My humble advice is not to go there