The Square - Novotel Kochi Infopark

Rishabh Chhibber

1 year ago

5.0

We had been to the Square on Women's day evening for dinner and it was a delightful experience ☺️ We had the Dinner buffet and the spread was amazing. Ms.Suhasini, Ms. Reena and Chef Vivek made us feel at home and were very warm and cordial in their interactions. 🥰 We look forward to visit soon again.

Shalini Subramanya

1 year ago

3.0

The food was decent but the service was not good. We had to wait for everything. No one was attending us properly.

Megha

1 year ago

2.0

Staff wasn’t very friendly, to add on to it the food was average to poor The entertainment was the only thing that was good.

Akshay Nair

1 year ago

1.0

They charged me 2 separate bills for the food and alcohol. Only the food bill had a 50% off. And when I confronted the Manager regarding why he didn’t inform me pre hand he said that it was my responsibility to ask him about the hotel policy I found this practice highly unethical because I visited the place only because of their 50% discount and if I knew that they would charge me a bill for 2 different restaurants, I wouldn’t have visited. Please stop duping customers by adding a bar menu on Zomato when clearly you do not serve alcohol from the same restaurant Really Pathetic Experience for brand like Novotel!!!!!

Udit

1 year ago

1.0

Horrified from the quality of food served. Icecream was served melted, papadum basket was dirty will some old curry stains and food served was cold.Except one staff all other members were deluded. Novotel should shut down this branch.

Michelle George

9 months ago

1.0

Went for buffet lunch last Friday and it was a very disappointing experience. Not only was the spread very limited but the dishes were not at all tasty inspite of being regular items cooked at home. Definitely not worth the price.

Dhawal Srivastava

5 months ago

1.0

Pathetic food and pathetic people in the management. Worst experience ever. Chef Mr Rajneesh kumar doesnt know his job and Manager on duty is completely unaware if you seek for any help. Going to escalate even further.

User

4 months ago

1.0

Food was not up to the mark, could have more options and also the food was not kept hot or warm. Honestly not worth the price paid for..

Harikrishnan Chandrasekharan

1 year ago

1.0

the food was sparse and was not refilled at regular intervals. Food quality was okay.

Sreejith

3 weeks ago

1.0

The food quality was disappointing, especially considering it is a 5-star hotel.