The Square - Novotel

Abhay Shaw

6 months ago

5.0

The food was delicious with sustainable variety, and everything tasted fresh. I especially liked how well-prepared each dish was you can tell they put effort into the details. The service was just as good. The staff were friendly, attentive, and always ready to help without feeling intrusive. They made the whole meal feel easy and enjoyable. Overall, it was a really pleasant dining experience. Good food, great service. I’d happily go back again.

Ranendra Narayan Dutta

2 months ago

5.0

Had an excellent evening and Prem gave a great service and ensured my guests are all taken care of. small gensture makes a big difference

Mojahid Hasan

6 months ago

5.0

Mr. Prem was very helpful and kind with service. Was really happy and surely would visit again.

Sudip Gupta

4 months ago

5.0

I'm overwhelmed with service of Nasir & definitely regarding quality of food & service

Sammata Sengupta

3 months ago

5.0

Loved the food and ambience. Abhishek and staff were very polite and respectful.

sunayana datta

2 weeks ago

3.0

Lunch buffet is very much overpriced according to the spread. There was only Chicken items, along with basa and katla fish in non veg section. Indian preparations was good and the bakery section was also very good. Complimentary water and juice were included in the buffet. Staff and hospitality very good.

Supriya

6 months ago

3.0

Went for Anniversary lunch . Spread was very limited. Very few options, like only one kebab in chicken and fish. Food was bland. Not satisfied, given it was a special occasion .

Grusha Matalia

5 months ago

3.0

The quality of the veg food in the buffet was quite disappointing. Manchow soup only had oil and no soup. Similarly other items were also very average. Not worth the money.

Priyanka Sarkar

7 months ago

1.0

Disappointing Experience at Novotel Kolkata I recently visited Novotel Kolkata expecting a pleasant dining experience, but it turned out to be quite disappointing. The food quality was far below expectations — most dishes were either bland, cold, or lacked freshness. The presentation looked fine, but the taste didn’t match the reputation of a 5-star property. The service was equally poor. The staff seemed inattentive and uninterested in attending to guests. We had to wait unusually long for even basic things like water refills and cutlery. When we tried to share our feedback politely, the response was dismissive rather than apologetic. For the price and brand name, I expected much better hospitality and food standards. Unfortunately, the experience was not worth the money, and I wouldn’t recommend dining here until they improve both their food quality and staff behavior.

Rudresh Kedia

1 week ago

1.0

They don’t accept payment from district app and pressurise you to pay to them directly.