East End Hotel

Janani Rao

2 years ago

1.0

The one star rating is for the service given by P.M. Rajesh who was as rude as it can get. Since the moment me and my family walked in, he was rude. We went outside to take a seat in their outdoor seating area and he just yelled at us and said that 4 people can't sit there. This was the second time I was here and even this time he was this rude. Then when asked where we can smoke, our waiter(Mrugesh, who by the way was so so sweet and very attending) said we can go outside. We went outside for a smoke only to he followed by Rajesh yelling at my 75 year grandfather while raising his hand at him. This is absolutely outrageous. He then started to threaten us by saying that "I have seen many people like you" and continuing to threaten my grandfather as he was complaining to the manager. It was almost as if he was just against my family and me for no reason. There was no response from the manager enough to take action against this behaviour. We felt unsafe and attacked and that is the worst thing to feel anywhere, let alone a vacation. I will not recommend anyone to go here, only and only for the terrible service and behaviour we experienced.