Cafe Universal

Sneha Dalvi - The Talking Bee

1 year ago

5.0

A classic! Old world charm meets Parsi- Irani Café! This heritage cafe has been around for over a century! The ambiance is simple yet charming. Walls are decorated with Irani paintings and photos. Although the place dates back to a centuary, they have maintained it extremely well. There is no wear and tear. Its neat and tidy always with high level of hygine. The staff is warm and genuine. You will not see staff come and go, they have been around for years. Same thing with the food as well. It has been excellent in terms of its taste and the portions. Here are our go-to orders Draught Beer – Lots of it. Always chilled and fresh! Cheese Chili Toast Fried Rice Sizzlers Its known for its non vegetarian variety as it’s a Parsi place. Vegetarian options are limited. IMP – They do not have AC however, due to high ceiling and being open from all sides you do not feel hot inside. It is the perfect place for day drinking or a late night binge session.

Fakhru Vora

6 months ago

5.0

Good place to chill. Of course you cannot have an expectation of luxury dining from this restaurant. Overall good food cheap food.

Gaurav Deshmukh

2 years ago

4.0

A historic café in Fort, Café Universal is known for its classic Parsi and continental dishes. The décor retains its old-world charm.

Krutika Sail

11 months ago

4.0

Absolute chill place in fort. Enjoy some B’s with friends with some lip smacking burgers. It’s an old banger!

Krunal Kirit Joshi

2 days ago

4.0

nice place to chilled out with limited veg options but cozy and laid back atmosphere dats d place to be ....

Hirak Deb

2 years ago

3.0

Non AC century old bar and cafe that has been recently renovated. Opens at 5:00 PM, parsi food is available from 7:30 PM. Staff are nosy, lazy and intruding. Management is lackadaisical. Food is just of acceptable quality.

+4

Sim B

1 year ago

2.0

Have been a somewhat regular visitor to this restaurant as it used to be reasonably tasty and reasonably priced food . However was left deeply disappointed by today’s experience. I had ordered a chicken satellite sizzler which is priced at 550 . When I asked if they could do a half mash / half fries portion they refused saying no mash potato available . We were fine with that but what was finally served was a huge helping of fries covered in an absolutely tasteless white sauce ( felt like maida and water ) a single tiny boiled piece of chicken breast ( not grilled or cooked , just boiled ) hardly any veggies or cheese . When we raised this to the waiter he said this is how it’s supposed to be . They also served the dish last after everyone else in my group had almost finished their dinner and proceeded to switch off lights and fans at 11.10 pm after serving the dish at 11:05 . It was very obvious that they tried to parcel off odds and ends as it was late and possibly the order was not placed properly as it took an unusually long time . and this was definitely not a sizzler that I have eaten in the past . There was nothing from the staff or management side to even acknowledge that they messed up . The manager was there but did not even bother to check what the matter was . I know it’s a ladiback restaurant with not the best service standards but being in a customer centric industry this type of blatant cheating and trying to fool the customer shows in the consistently poor rating . Crossing this one off my list

Gauri

1 year ago

1.0

2 stars are only for the good old times I have spent here with friends. But I hope I don't have to step in this place ever again. Putting up this review only after repeatedly having bad experiences here. Be it the slow service, inattentive/rude staff, below average taste in food or unjustified high prices to top it all. I recently went there and spent 6 hours with a friend. I don't know what their deal was with switching off the fan repeatedly, we literally had to request them to put it on at least 9 times in the span of 6 hours (in this scorching heat, mind you). Initially impressed by the service given by one of the staff members, I decided to tip him, which I later cancelled due to this incident which led to disappointment. He was clearly treating us well in anticipation of a good tip, considering the way his wide smile started fading by each passing hour we spent there. This got confirmed when he literally snapped at me in disappointment when I did not leave a tip. It was extremely disgusting and the worst thing to do to a customer. That was the last straw for me. 100% wouldn't recommend this place.

Rahul Goregaonkar

2 years ago

1.0

20 minutes after placing the order for Chicken lollipop, waiter gets a Burger to the table. Seems he's new and clueless. He also forgot the order for mutton cutlet and mutton Dhansak. Looks like a case of owners paying peanuts to save on staff salary. No apology from owner sitting at counter, Just some abuses thrown at the waiter, seems this is a regular goofup. Pathetic.

Humera Khan

3 years ago

1.0

The only good part of this place is ambience. Taste and quality of food is worse, it will only look good but the taste is so bad. We had left almost 70% portion of our dishes. Will only visit here for ambience and May be tea, not the food for sure