Hotel Hyderabadi Biryani Palace

Shamiya Zariwala

2 months ago

5.0

I would like to appreciate the overall experience at Hyderabadi Biryani Palace. The ambience was very good, calm and welcoming which made our dining comfortable. Staff members were courteous, professional and prompt in service. The food served was too yumm , hot and prepared in hygienic conditions. The overall hygiene and cleanliness standards are commendable. Thank you for the great hospitality.

Sunil Mulik

1 month ago

5.0

The food was amazing. Uh, the staff, the staff was great, very attentive and non-intrusive at the same time. It was an amazing experience overall. Ten on ten would recommend again.

Rance

3 days ago

5.0

The food was really good , good ambience & good suggestions by the servers.. we will visit again in a huge group .. thank you

Monica Patel

1 month ago

5.0

Food was Very Tasty. Nice ambiance and staff was very good and quick service. Must visit place

Riju

3 months ago

4.0

I’m generally not an active reviewer here, but I felt this experience was worth sharing. To start with the positives, most of the staff were extremely welcoming and cheerful, even though we visited quite late. The ambience was pleasant, and the tables and seating area were clean and well maintained. However, there were a few areas where I felt the overall experience could have been better. The portion sizes, particularly for the biryani, felt quite small for a restaurant that specialises in it. We expected more generous portions. The pricing also felt on the higher side, especially for the soup, considering the quantity served. The biggest concern, however, was our experience while leaving feedback. A manager approached us and asked us to review the restaurant using their QR code, and then stood behind me while I was using my phone. Since I was logged into my personal account, I was understandably uncomfortable having someone watch while I was writing a review. When I asked for the QR code again so I could switch accounts, the staff initially declined, saying, “Aapka review sahi nahi lag raha, solution dhoondte hai.” I understand that the restaurant may have wanted an opportunity to address our concerns, and I appreciate the intention to resolve an issue. However, I believe customers should be given the freedom and privacy to share their feedback honestly, whether it is positive or negative. A better approach would be to simply invite customers to share their feedback and give them the space to do so independently. If there are concerns raised in the review, the restaurant can always reach out afterwards to understand and resolve them. Overall, there were several positives, particularly the friendly staff and cleanliness, but I believe improvements in portion sizes, pricing, and the approach towards customer feedback are must haves to make the experience worth the visit.