Masala Library

Alson S. Correia

1 month ago

5.0

The experience was extra odinary I forgot the name of the person who served but he explained us about each dish before it was served and was also very friendly. He looked smart and was very professional.

Varan

2 months ago

5.0

Everything is perfect specially food but the AC does not work at all! It was so hot. The staff was sweating too. I am sure they tried to fix the temp for us but management needs to look into this asap

Ashutosh Deshmukh

4 months ago

5.0

Awesome place with a nice cool ambiance. food was fantastic to say the least ….presentation, plating, taste & not to mention the service from Jeevan ……awesome

sonali Desai

5 months ago

5.0

The food was amazing! jayesh really helped us order and his recommendations and service was excellent.

Vishal Shah

4 months ago

4.0

Food was great and service was good but the upkeep of this property was not up to our expectation as per the fine dine standards. Beverages especially cocktail was not at all good.

Dheeraj Sarupria

2 days ago

3.0

We went in for a tasting menu this afternoon. Very okayish and mixed. You are buying a fine dine experience but there are things that don’t let you get that luxury experience. Plates are broken (not just 1), Some lights are not working, ceiling is falling and the furniture has worn out. One staff had their sleeves up like they are vendor in a fish market. The server was barely able to explain us the courses whereas one server was excellent at explaining. The way of greeting you in the restaurant is quite like a budget restaurant. The lady keeps dropping spoons and forks while arranging them. Basically we didn’t get the fine dine experience we were chasing. So many things were off, for example the person who brought the cheque was different from the people who served us. Food was 3.5/5. The dessert was very nice and the quesadillas were below average.

kartik Ved

1 month ago

3.0

Couldn’t catch the hype of the place. Have had tasting menus before, nothing really to experience in this. Food is good but at that price there has to be something more in it. Food is like a 6/7 which you are going to get in any North Indian restaurant in Mumbai. The service was very good and our server did every bit to help us have a great dining experience

FARISHTA

2 months ago

1.0

Hello dear guest, I want to tell you all that Papaya's name was on the top at one time but now it is not there, the reason for this is that the management is bad, they do not pay the salary of the staff and do not even pay the service charge, when it was needed then they made us work by saying beta beta and when it came to promotions then they turned back and made us work 12 hours less daily, for the last one year these people are not even paying the service charge and add it in the salary slip and take it from the customers also but do not give even a single rupee to the staff and now Papaya lower parel is closed, Kardia and fake cafe Oberoi is also closed, Kardia Shahrukh Khan is the regional head, they do not pay the hard work of the staff He gives and when we ask for more, he says he is unprofessional, we will not get any money and he is talking abusively, I called him and I request you very much Kalra Sir, please improve this file and tell him that by talking about the things which he cannot do, he has a hand somewhere or the other in spoiling the name of your massive Restaurant Pvt Ltd and please give our salary to all of us Sir 🙏🙏

Mohit

2 weeks ago

1.0

The restaurant has completely lost its charm. The place is dull and dark, with stained, torn table sheets. I found hair in my Pani Puri and brought it to the staff’s attention, but they seemed more concerned about covering it up than apologising (Mundhe effect)! Unfortunately, I’ve also been unwell after eating here. Very disappointing experience! Date of visit - 2nd October, 10pm

Kinnari Kamdar

2 months ago

1.0

There was hair in their pesto kebabs. Sent it right back. The restaurant has become old and serviced customers for decades. But I guess the curtains should be folded or completely renovation is needed. Bun maska was soggy too. They were gracious to give us an extra starter and not charge us also for the one with the issue but in days of raids this isnt what I expected.