Utsav Restaurant

Shreya Mota

4 months ago

2.0

We have been regular at utsav. Always good food good service. Today was one of those bad days where u feel money wasted entirely. Utsav is expensive but food always good. However if was always Indian food or pav bhaji dosa. Today we tried something else … burnt garlic rice … completely brown in colour like a gravy rice … honey chilly potato … felt like full of sugar ….samosa chaat so bad we ate one spoon and returned it … ate nothing ended up paying 2000

Parikshit Kulkarni

1 year ago

1.0

Except for good ambience this hotel has nothing. Actually the attitude of the staff they are on cloud 9 , they just don’t care since crowd is coming. But it doesn’t take long to get from best to Zero. The Food quality, service & for the price you pay it is super waste. The food is just overly spicy and tasteless. There are Much much better Udipi hotels that serve better food quality & hospitality service. To give you my experience I had ordered one Roti priced 70 and one lacchedar paratha priced 170, as soon as my order came the roti was ok of whole wheat, but the paratha I could make out was of maida and super cold (pic attached), when I asked the waiter why is this lacchedar paratha of maida, he said “aise hi hota hai, return nahi ho payega , aur apne pehle bolna chahiye tha whole wheat ka chahiye” I then asked his manager, he also said “lacchedar paratha maide ka hi hota hai, cannot be returned” Thats great you are looting customers & on top you are also justifying.. I just want to wish all the best to Utsav, your customers will soon give you a taste of your own medicine, you will see this soon ..

mehul.ambavat91

1 year ago

1.0

Today at Utsav restaurant, my family member have asked for papad churi which was not in the menu but still they were ready to serve. When the waiter got the papad churi which was not Churi and just given a broken pieces of papad, when we asked the waiter and captain to give a churi, he said we serve in this way only. When we shown them how papad churi looks, he was not ready to take the dish return as according to them we have spoiled I would like to highlight the attitude of waiter was worst and was not happy with lunch experience

Santoshi Dalvi

2 months ago

1.0

Disappointed. Never expected such Worst quality of food from Utsav. Roti and Naan were so bad, it was literally hard and rubbery that made it so difficult to even swallow. Vegetables were tasteless. Never recommending or never ordering from here again. Utsav is just an Over hyped restraunt. Other than ambience they have nothing to offer. There are many such restraunts out there who's pricing is lower than this and they provide such good quality food. Worst..!!!

Akshat

1 year ago

1.0

The food is good, but the staff is very undertrained and definitely illmannered We asked for papad Churi but we’re served with masala papad instead. We had confirmed what the dish was but still we’re not served proper dish. On asking we were denied of anything and did not agree to change and were retaliated in a very bad tone and words The manager also is the same. Don’t suggest this place for peaceful meal.

Pateljaym

10 months ago

1.0

When a restaurant charges premium prices, customers naturally expect good service and quality food. Unfortunately, both have been consistently missing here. 1. The staff is not at all customer-friendly. 2. A spoiled item was served, and despite raising a complaint, no satisfactory response was provided Very disappointing experience. Definitely not expected at this level.

Prithvi Uchil

1 month ago

1.0

Such a massive resturant but doesn't keep High chair for kids...when we asked waiter his dismissively responded "ek ko denge tho sab mangege" ....so basically they can't keep 5 high chairs for Kids ....and has the audacity to tell tht they don't keep coz if they give to one family then they have to give to others too

Prasanna S Tawde

3 months ago

1.0

zero taste in all that we ordered..... burnt garlic rice was dark brown in color without any garlic.... veg strangi again was tasteless..... dont waste your money in this restuarant..... might as well go to a small hotel and eat to your heart's content..... waste of 2000 bucks

Hayati Duseja

1 year ago

1.0

The food is average, the staff is extremely rude and ill mannered. Cannot even take an order properly

kinjal parmar

3 months ago

1.0

Service was worst. Had a very bad experience. The food was not upto the mark. very Disappointed