Utsav Restaurant

shivam maurya

1 year ago

5.0

Utsav Restaurant offers a perfect blend of authentic flavors and a delightful dining experience. The menu is diverse, with standout dishes like their rich and flavorful dal makhani and perfectly spiced chicken tikka masala. The ambiance is elegant yet cozy, making it an ideal spot for both family dinners and date nights. The staff is warm, courteous, and always attentive, ensuring a smooth experience. The desserts, especially their gulab jamun, are the perfect way to end a meal. The portion sizes are generous, and the pricing is reasonable for the quality offered. With its excellent food, top-notch service, and inviting atmosphere, Utsav lives up to its name as a true celebration of flavors. Highly recommended for food enthusiasts!

Mayur Varshney

1 year ago

5.0

The food is extremely good and delectable. It's a huge space so the waiting time hardly remains for 15-20 was fully crowded. Good thing is that it's all vegetarian, so you can eat freely without having any doubts about mixing up cutlery. Service is prompt, staff is polite. The ambience is cool and comfortable. Great variety of cuisines available. In terms of cost, one may find it a bit costly. Especially the starters, milkshakes and mocktails may put your cheque out of your budget.

+2

Vijay Pawar

8 months ago

2.0

I told the waiter a Mysore Masala Dosa... Maybe he thought I didn't know what Mysore Masala Dosa is like.. So he told me himself sir, listen, I'm telling you in advance that we add carrots and beets in this dosa, don't argue later... It was a very bad experience.

Yash

2 months ago

1.0

I had a very disappointing experience at Utsav Restaurant. While the food itself was decent, the behavior of the staff completely ruined the meal. From the moment we sat down, the staff seemed impatient and in a constant hurry to rush us out. Instead of allowing us to enjoy the food and dine comfortably, they repeatedly tried to clear the table even when we were still eating. At one point, a staff member attempted to take my plate while I still had food on it, which was extremely disrespectful and made the experience feel very uncomfortable. To make matters worse, they even brought the finger bowl while I was still eating, clearly indicating that they wanted us to leave rather than enjoy our meal. It felt less like dining at a restaurant and more like being pushed through a process as quickly as possible. Another frustrating part was that almost every request we made from the menu was met with reluctance or a “no,” which made the service feel dismissive and unwelcoming. When restaurants charge premium prices, customers are paying not just for the food but also for the service, hospitality, and overall dining experience. Food alone cannot justify those prices. Unfortunately, the service and attitude of the staff at Utsav fell far below what anyone would reasonably expect. Good food alone does not make a good restaurant experience. Hospitality and basic courtesy matter just as much, and unfortunately that was completely lacking here. I would not recommend this place unless the management seriously addresses the staff behavior and customer service standards.

Mayank Punamiya

11 months ago

1.0

I have ordered a jain paneer chilly through zomato but i came with oninons . I called the restaurant and told about the issue they told not possible then i shared the photo with them then they agreed and told me to come and collect another paneer chilly and return the previous one i said that you come and exchange they told we dont home deliver it was rainint heavily my guests were jain it was very embarassing

Hardick

2 years ago

1.0

We had ordered Nasik Korean noodles ( specially mentioned while ordering not to make is spicy) however it was spicy. Waiter said you should order Hakka Noodles then. French fries were ordered for our toddler which were also not good. Panner lababdar had paneer Bhurjee like feeling in with gravy. Service was also not good

Swapnil Deshpande

2 years ago

1.0

Total waste of money, average taste, food quality is nothing compared to other normal restaurants. Over expensive for no reason, they even charge for containers for left over food. Just a below average food quality restaurant who charges u 3 times for so called ambience n don't waste ur money. 1*/5

Akshay Malde

2 years ago

1.0

worst ever experience. please never order from this restaurant. they don't care about customers. I had ordered butter roti and they had given us without butter and I said give my money back for that butter but they denied and they argued with us.. never order..

Rahul Jhunjhunwala

1 year ago

1.0

The server will ask you to leave even when there is food on the table and people are eating it. We went on a weekday Tuesday and the experience and the staff behaviour was as if they were doing a favour on us.

D

1 year ago

1.0

worst food ever took lot of time to prepare the food . lot of ginger in the food there are many other good restaurants to visit not recommending this to anyone.