Cilantro - Trident Gurgaon

Khushboo Bansal

3 months ago

5.0

Very good staff,bery good service ,amazing food and amazing ambience ,,roshan was the best there,,thankyou for great service and making my birthday special❤️

Guneet

1 month ago

5.0

The food was amazing… loved the hospitality and the knowledge of the server as she helped us with good recommendations

Pooja Bhatia

4 months ago

5.0

The food was good. Best part was the polite and courteous staff. They took care of us very nicely. Thank you.

Gert

2 months ago

5.0

A good buffet. Clean and well presented. Nothing was too much for the staff, very helpful and friendly.

sanya

1 month ago

2.0

I had to wait for the meals for 30-40 min just to get 1 paneer tikka, we order 3 things n it took 1 hour 45 min for them to serve us just 3 food items… Hope to see them doing work a bit faster, coz it reduced our apetite just because we waited tooo long for our foood

Kapil Puri

2 months ago

2.0

Salads were good. Appetisers were just warm and not hot as they should have been. Main course could have been better. Deserts taste good but variety is limited.

Jose Thomas

6 months ago

2.0

Basic food like Paneer begum pasand lacked texture, was too sweet, yellow dal was bland, tandoori roti wasn’t good enough, ambience is perfect though

Ashu Gupta

5 months ago

1.0

We organized a corporate lunch buffet on 27th February (Friday) at Cilantro for 40 colleagues. While the food quality was satisfactory, the overall experience was deeply disappointing due to extremely unprofessional behavior from the hotel management. As the lunch was planned around Holi, a few colleagues applied a very minimal amount of gulal. Upon being advised by the front office manager, we immediately complied, stopped, and began to leave. We only paused briefly near the pool area to take a quick group photograph. During this time, a senior hotel manager (whose name I am unaware of) approached us and began shouting aggressively, demanding to know who had allowed us to do so. The tone was rude, confrontational, and entirely inappropriate—especially considering we had already complied with instructions. Such behavior is unacceptable, particularly from a senior representative of a five-star establishment. Being publicly shouted at in front of colleagues was humiliating and completely overshadowed what was meant to be a positive corporate gathering. We expect far better professionalism, courtesy, and communication standards from a hotel of this stature. Unfortunately, this incident left a very negative impression and significantly diminished our overall experience.

Vijeta

3 months ago

1.0

Food was not up to the mark. It was not worth the money. Rice was not cooked properly. Limited options. Starters were ok and desserts were good. Staff was very courteous!

Aryaman Aggarwal

2 months ago

1.0

Very bad food and no quality neither they had anything in buffet options and highly over priced