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Firenze Gelateria & Cafe

₹1000 for two
Closed •
39, Ground Floor, Block A, Defence Colony Market, Defence Colony, New Delhi

Ratings & reviews

Based on 38 ratings
how are ratings calculated?
3.3Service
3.9Ambience
3.4Food

15 reviews

Vedansh Bhageria

5 months ago

By far the best ice cream in Delhi so far. The most authentic gelato expirence. If anyone says anything otherwise its untrue. The pistachio, ferrero and Lotus biscoff were outstanding.

Fizza Abbas

1 month ago

They are doing great gelatos and great food loved their pastas and sandwiches as well if you try their food you will love it 10/10

Shriyam Mishra

4 months ago

The place is known for its gelato’s but their pastas are a must try!! Good experience overall😋

Dr. Kirti Sinha

4 months ago

mango misu was heavenly however butter croissant was stale and tasted leathery and chewy. We had high hopes but we're utterly disappointed. could have said no when asked if the croissant are Fresh before we ordered :(

Varun Arora

2 months ago

I visited this place today, and I sincerely request everyone to think twice before visiting. After paying a premium price for a scoop of gelato, the last thing anyone expects is to be treated disrespectfully by the staff. Customers are the reason these outlets operate, and they deserve to be treated with courtesy and respect. There was no seating available downstairs, so a staff member named Kaman asked us to sit upstairs. However, shortly after we sat down, another steward approached us and told us that we were not allowed to eat gelato upstairs and asked us to leave. He even stood by the door, holding it open until we vacated our seats and went downstairs. The entire experience was embarrassing and made us feel unwelcome. What is even more disappointing is that there was no sign or notice anywhere stating that gelato cannot be consumed upstairs. If such a policy exists, customers should be informed before they are directed to sit there. This happened to me today, and it could happen to anyone. I hope the management takes this feedback seriously, trains its staff to treat customers with respect, and communicates its policies clearly. Until then, I cannot recommend this place based on my experience.

Varvara

5 months ago

I'm vegan and lactose intolerant. The menu listed a sandwich marked as vegan and (with vegan cream cheese as well) When I ordered, I double-checked with the waiter to make sure it was vegan. To which I received an affirmative answer. In the end, they brought me this sandwich with cow’s milk stracciatella. After the first bite, I realized this and called the waitress over to ask what it was made of, and she confirmed that it was made from cow’s milk. When I asked, “Then how is this vegan???” she didn’t even understand what the problem was. I didn’t eat it. I also ordered kombucha, which they charged me for instead of apologizing. Horrible place

Toshane Saxena

3 months ago

I had the gelato at libertario cafe in gk. The gelato was so stale and tasteless. HONESTLY 10 RUPEES VANILLA CUP IS BETTER THAN THAT GELATO! It was so tasteless and it was frozen. The waiter asked me to wait for 4-5 mins to let the gelato melt which was on top of the coffee but it did not melt for good 20-25 minutes. Horrible I don’t know what’all the hype is about. It tastes like ice to be honest.

Ashish Goel

2 months ago

after spending 2000 rs for ice cream, staff didnt let us taste single flavour. They said it is against their policy to give samples. So unproffesional behaviour. Not worth visiting.

shariq iqbal

1 month ago

Please don’t go. It’s only popular because of pr and ad’s. Even frozen fun is 10 times better than this.

Reema Khanna

5 months ago

Better to go to Italy and have it. Nowhere near it, waste of money and calories

About the restaurant

Cost

₹1000 for two

Cuisines

Italian, Beverages

Available facilities

Location

Restaurant Location Map

Firenze Gelateria & Cafe

39, Ground Floor, Block A, Defence Colony Market, Defence Colony, New Delhi
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