T.K'S Oriental Grill - Hyatt Regency

Anubha Bhatnagar

3 months ago

1.0

The once mighty establishment of TKs has taken a massive fall —-all because of the poor service and mismanagement at the restaurant. It took us 15 minutes to get a table in a moderately empty restaurant, simply because the staff was very confused about where to make us sit. Next thing placed us next to the billing and checkout counter, even though there were 20 other places available. When we asked for a drink, the waiter simply said he doesn’t know if this drink exists and left us hanging for another 15 minutes! While the food was great, the chef added a lot of extra pepper to our rice, making it a bit to peppery unnecessarily. Despite the poor service and dirty ambience( there were dirty hand towels all around not looked after) The food was decent! Quite frankly the pork belly was phenomenal:) Please improve your service and cleanliness!!

Ramandeep Bawa

3 months ago

5.0

Dining at this teppanyaki restaurant was a delightful experience. The food was fresh, flavorful, and beautifully presented. What truly elevated the afternoon was the chef’s skillful performance—combining precision, artistry, and humor while preparing each dish right before us. The service was attentive without being intrusive, making the entire meal feel special. Highly recommended for anyone looking for both great food and an engaging dining experience. A loud shout out to the chef, Rahul Sikka, who attended us and fed us with some (Infact a lot of) heavenly food. It was a salivating experience!!

Raghav Gupta

6 months ago

1.0

Terrible experience at TK’s this past week. While this has been a standout restaurant with impeccable food and service, and a long standing family favorite, the food and service quality has severely deteriorated over time. A simple order of non-veg fried rice was incorrect, in fact the chef never confirmed our order with us before cooking the meal - something that was a given at TK’s earlier. Forget checking the order, he didn’t even check for spice levels or cook on the meat. This followed by getting the order wrong, and one would imagine that as a courtesy the restaurant of such calibre would do something to appease their guests, but obviously nothing. The food itself was below average - over-salted prawns in yellow curry, over-cooked gyozas, incorrect rice order, chewy tenderloin and missing fried garlic chips, don’t make for a fun evening! It was my wife’s birthday and I had asked for a cake which never showed up. I subsequently asked for a candle on a dessert, which was not facilitated either - despite being told this was confirmed. Definitely not returning to TK’s and very happy about shifting my annual F&B membership from The Hyatt to The Claridges, which has much better quality, service and pricing across all their restaurants.

Akash Arora

6 months ago

5.0

Lovely food by chef Edwin It was agreat experience Highly recommend ordering the chef’s special fried rice The cocktails especially the Toki Highball are amazing.

Divya Khemani Wadhera

8 months ago

2.0

TKs can be a hit and miss in terms of service. We dined at TK’s on a Saturday evening and the staff was struggling. We were seated right next to the kitchen door, which pretty much felt like a platform given the constant stream of staff and noises coming in from the kitchen. The manager at the restaurant did not even want to listen to our request and kept convincing us that this was a great place to be seated. Our drinks took 30 mins to be served. The food was the saving grace, thankfully they have maintained standards on food. The service fails miserably

Roma khanna

8 months ago

5.0

Amazing experience. Our chef Amit was very welcoming and helpful in guiding us through the menu.The food was absolutely incredible.

Sonali Khullar

11 months ago

1.0

Parts of the set menu weren't served.The staff was totally unapologetic saying they were busy elsewhere.

Ahmad

1 year ago

1.0

Worst ever experience in a 5 star restaurant . Sack manager Naveen if you want your restaurant to survive . Your staff is worse than that of a roadside dhaba - bunch of uncouth unprofessional fools

Tanishq Mohan

1 year ago

4.0

The cottage cheese dishes are very down to earth. sitting management is really good. Quantity should be increased for vegetarian dishes.

Rahul Gupta

2 years ago

3.0

I went to celebrate my Birthday at Tks on 28th October, 2023. I have been patronising this restaurant for more than 15 years now. I have noticed the quality of service detoriate but this visit I was very disappointed. I went with my father who is 80 years old. He normally sticks to Chinese and Indian. But since we wanted to eat here my parents agreed to come here. My father ordered a soup and it came in a cup. He asked for a bowl. In a 5 star I would accept the server to oblige immediately. But he said with a smirk this is a Japanese restaurant and this is how we serve it. Never said he would get it but then he got the bowl after sometime when the soup was almost over. Apart from this lot of times I saw the staff smile with a attitude like these guys don't fit here just cause of a few odd request of my father. Never expected this from Hyatt staff specially I myself have worked for Hyatt in the middle east in early 2000s and we were trained very differently. This will definitely be my last visit. Not naming any staff but you guys need to train your team.