Hook Lounge

Barnik

6 months ago

5.0

vicky's hospitality was excellent, Maintaining a level of satisfaction for all the guests, food was good .

mruna

2 months ago

5.0

Helen served us excellently and was very polite. Really liked the food and service and ambience.

Aravind Katam

1 month ago

2.0

service was very bad. We had to go near the kitchen and call them every time we had to order something. It's like they don't care

Rahik

1 month ago

1.0

They sort of look for pre-booked clients and not focussed on walk-ins. Thankfully we went earlier than scheduled dinner time and was able to get a place. Service time is very slow and food is also below avaerage.. they reply on liquors more than food quality although they are changing at par with other good restaurants in white town.. even before 8pm they don't have mutton available..food taste could definitely be improved.. Main course had more gravies than the vegetables...

Vanditi

5 months ago

1.0

There are no good sea view seating at this place except right next to the railing. Despite booking in advance we were not provided with the sea viewing table. They remained empty for the whole time we were there. The service was not impressive and the staff seemed disinterested. The food was okayish but very costly. Not worth the money. This place ruined my last evening in Pondicherry.

Chandana Acharya

7 months ago

1.0

Terrible experience at this restaurant! Despite being empty, the service was slow and disorganized. The staff seemed disinterested, and we were ignored multiple times. They prioritized a brand representative over customers, and our specific instructions were ignored. The server was defensive and unfriendly. Would not recommend due to poor service.

Rohit

5 months ago

1.0

Pathetic service, there is no sea view at the restaurant except the tables along the edges, that too were not provided to us even after we had a reservation. The staff was disinterested, the food was okayish but very costly. One of the worst places I have ever visited.

User

6 months ago

1.0

We booked/reserved the table, but the staff not allowing us to seat in the table, they kept us waiting for the long time, it’s been 30 minutes, no proper response from the staff and manager, I strongly not recommend this place to anyone.

Santosh Agarwal

5 months ago

1.0

Hated the mushroom pepper try. it was extreme spicy and they put whole pepper. food was served too late. staff was misbehaving

Suryakant Senapaty

2 months ago

1.0

Staff was rude and service was not up to the mark. Food is below average. Lot more to work on quality and service.