Barbeque Nation

Sneha

3 months ago

5.0

Took my team out for a dinner and it turned out to be such a great decision! The overall experience was fantastic great food, lively ambience, and perfect for a team dinner…!! A special mention to Vishal Soni for his exceptional service. He was incredibly attentive, friendly, and made sure we were comfortable throughout. His prompt service and warm attitude truly elevated our experience. Everyone on the team had a wonderful time, and we left with full hearts (and even fuller stomachs!). Definitely looking forward to coming back again!

Satyajitsingh

3 months ago

5.0

good Ambience, Excellent food and friendly and helpful service.. Awesome experience..

KARTHIK BHARIDU

1 month ago

5.0

Excellent food , service and ambience.. highly recommend with family and friends

Ameya

2 days ago

4.0

Food was good and the ambience was also good. Just a feedback about AC which was not working properly maybe because of the crowd. Rest all were good

Vivek Tiwari

3 months ago

2.0

Food was tasty but service was extremely bad today. I had a prior booking, but when I came to entry desk for some reason the person at entrance itself went away for 5 mins. No delays, they just left the front desk empty. After we got seated today we had several issues. There was no cold water at summer lunch time because for some reason they had not turned on their fridge. We ordered 4 mock tails, but the server simply forgot about our order. When another table asked for a spoon, one of the servers literally picked up spoon from the table where I was seated and gave it to the other table. At the buffet area there was more crowd understandably, but there were 0 bowls available to use despite asking because they were unable to clean them for some reason. At the table later when I asked for a spoon this time reverse happened, the server took an unused spoon from another table and gave it to me. No timely table cleaning of plates, water, spoons today. Additionally when some dessert items got over at just 2.15 they simply removed the trays and labels instead of refilling. The taste of food was still excellent but they were severely understaffed and unprepared for the overall crowd today and so the service was very poor.

Milind Pandey

2 months ago

1.0

You just lost a customer and honestly, you deserve to. Unclean plates, zero planning, and an attitude problem from your staff. What stood out most was the complete absence of accountability. I showed your manager photos of visibly dirty plates, and instead of taking ownership, he casually acknowledged, “these are unclean plates,” and seemed surprised—as if this was news to him. If your own manager is discovering hygiene issues in real time, that says everything about how badly this place is run. When we raised concerns, the response was essentially, “we served you food.” That’s your benchmark? Congratulations for doing the bare minimum. We had a 9 PM booking on a Sunday and reached on time. It still took 30 minutes just to get the barbeque started. After that, items arrived randomly or not at all. We had to ask 7–8 times just to get basic things like water glasses. It genuinely felt like we were begging to be served. To make things worse, you refused to provide food for kids—even though it was supposed to be complimentary. Offering rotis as the only option for a child in a restaurant setting is just lazy and unacceptable. Honestly, the mistake was ours—we stayed beyond the first 15 minutes. We should have walked out and saved the night. And then you had the audacity to charge ₹5146 for this mess. Your staff hygiene was equally disappointing—unclean appearance, poor grooming, and absolutely no sense of professionalism. Not something customers should have to tolerate while dining. We came to celebrate my wife’s birthday. Your restaurant wasn’t even crowded, yet you managed to ruin the entire experience. There was no effort, no service, no ownership—just excuses. This isn’t just poor service—it’s complete mismanagement. Fix it, or keep losing customers like this.

Ranjan

3 months ago

1.0

I had a very disappointing experience at Barbeque Nation. I had pre-booked my table in advance and planned my visit accordingly. However, when I reached the venue, I was informed that my reservation had already been cancelled. What made this worse was that I received an SMS about the cancellation from a private number only after I had already arrived. The reason given was that I was late. While I understand that restaurants may have a grace period, there was no clear communication about this at the time of booking. More importantly, no one from the restaurant made an effort to call or inform me beforehand. A simple call could have easily avoided this entire situation. Cancelling a confirmed booking without proper communication and informing the customer at the last moment reflects very poor customer handling. It shows a lack of respect for the customer’s time and planning. I have visited this outlet multiple times before and always had a good experience, which is why this incident was especially disappointing. I hope the management takes this feedback seriously and improves their communication and booking management process so that other customers don’t face the same issue.

Ritesh Arora

3 months ago

1.0

Restaurant served me drink in cracked glass. Pretty careless behaviour. It is risky. Management kept on giving excuses. They told it could have happened because of ice cubes. They didn’t take responsibility never even apologised for this.

Saud Zafar

3 days ago

1.0

long waiting without any proper management. Total chaotic place with people running around to get the tables. Food quality and service is very pathetic.Sad to see the downside of the BBQ

Harpreet Singh

3 months ago

1.0

The staff was not polite, and the management and service were very poor. After that, we had to wait 15 minutes for the bill. Overall, it was a very bad experience