Casablanca - Pride Hotel

K Manav

4 years ago

5.0

Feel Proud to be @ Pride As an utter Food Enthusiast and a Pro Food Appraiser, I decided to visit Pune’s one of the Oldest Hotels @ Shivaji Nagar to taste and test F&B items, so consequently got in touch with Dinesh, the RM who was exceedingly considerate and courteous as he suggested me to be in the Restaurant before 3 PM anytime. I did have an idea about Pride that has an immense positive and pleasant status and standing with its steadfast guests. It was without doubt full to its occupancy that was so very much evident by its completely packed parking. My arrival was straight away well supported by Hotel Valet and the vehicle was taken care of. The moment I entered its Lobby, the Lobby Manager was there to greet and be the guide. Casablanca is not so very sizeable, spacious but dining tables are well placed, tender adequate room to enjoy space to yourself and have enough extent in between for the diners to walk around at ease. Having uncomplicated yet stylish luxurious interiors, Casablanca has sufficient natural light that all together make your dining event more amusing and enjoyable. The Buffet Spread is a fusion of Indian and Continental Menu Items excluding a Fresh Salad Bar and a Dessert Station decked up with some remarkable items. What I appreciated exceptionally was when Dinesh face-to-face informed about slender stoppage in the setting up of the Spread and in the meantime had something scrumptious to offer. And this pleasant methodology must be followed by each and every reputed F&B Outlets that somehow remains missing more often. The starters were incredible that were brought straight to the table - well spiced, cooked so very tenderly that the original taste and flavour had remained intact. Soups were marvellous, creamy in texture with no Starch, well spiced and maintained exact and accurate temperature. As we all are aware of the fact that since Salads do not give off smells, their arrangement does the real magic and increase our appetite with their assorted colourful blend, the “Create Your Own Salad” was superb and splendid. Chef Subhajit had prepared two Signature Dishes that need added appraisal without any doubt. Special Preparations included as a Non Vegetarian version - Herbs Crushed Roasted Sea Bass with Chives & Lemon Grass Butter and Fish was replaced by Fresh Paneer as its Vegetarian Version. The main ingredients were succulent, juicy and very soft with amazing flavour that was well presented on blanched leaves of Spinach. Added accompaniment especially Grilled Potatoes were crisp yet soft and had tasted delectable. The overall effect and impact was undoubtedly amazing. I do avoid sweets if and when possible but got tempted to try at least Gajjar Ka Halwa that had yellowish colour instead of red. Perceptibly, red carrots from the North (seasonal) were not used. Halwa was far-fetched and so was Shahi Tukda. Tiny bread pieces were crunchy and crispy sans presence of oil and Rabri was RABRI not merely thickened milk. I simply loved it. The Meal at last ended with refreshing cappuccino that was served at right temperature. Did I mention earlier that Cappuccino was developed by Italians but was originally initiated in Austria?   I would like to extend my sincerest thanks to Chef Subhajit and his team in the production area for making some implausible and improbable food items and also the entire Service Team in the Dining area primarily Dinesh Rautela (RM), Prachi, Priyanka, Paul and Gaurav for their exceptional service skills and well-mannered professional approach towards their diners. I could very well notice that the entire Dining Room was full to its capacity in no time and the Service Team had shown excellent professionalism. The first and foremost rule is that diners who are coming a bit later must not see soiled dishes (appetite killer), tables must look neat and clean including the Buffet Spread Area. And the rule was being followed brilliantly. I may return in next to no time… you give it a try in the meantime.

+1

Manali

4 years ago

5.0

We visited here for breakfast and it was a wonderful experience. Anand Kumar attended us and he made our experience hassle free and smooth! He was attentive, kind and prompt. He arranged for everything we asked and even got a special customized tea as per our taste. A big KUDOS to him and he is truly an asset to the Pride Team !!! Keep shining Anand ! P.S - special Thanks to Mr. Joseph for his assistance

Mukesh

4 years ago

5.0

Casablanca is great dining restaurant of The Pride Pune. Met a guy Anand Kumar there, he is very kind and nice guy. Overall staff is very good.

Adv Rahul R Gawali

3 months ago

5.0

Service was very good. Overall 10 out of 10 marks for four quality and service

Surendra Joshi

1 month ago

3.0

Service was too late I asked for ice but they gave me after I told them 1 times

nikhil nene

4 years ago

2.0

I went here looking at the 4* rating on Zomato , but the experience was not to those standards. The ambience is decent enough , but we felt a constant vibration under our feet due to to something beneath the floor. Starter were just limited to 2 veg and 2 non veg. The Paneer starter was all burnt with no proper marination. The veg tikki did not taste good either. On the non veg front the Chicken starter was comparatively better , but the fish starter I can bet was not prepared from a fresh one. In case of both Non veg starters they were just drenched in oil and you can feel the oil flooded in mouth when you try to savour the pieces. Main course I felt like there were a lot of items missing on the spread. Let me first start with wjqt was served. For the Veg, they served something that tbey called a Hariyali Kofta , but the truth is that it was boiled aloo palak and no koftas in it. The next was a Paneer Butter Masala .,, the Masala part of it was missing in taste. The Dhaba style mixed dal was the consolation on the spread but white rice was missed as its favourite accompaniment. The Lemon rice was good too. For the Non Veg , there were 2 dishes made of Chicken and they tasted good , but I missed a Rice Preparation like Biryani on the menu which usually is the practice to have 1 veg rice preparation and 1 non veg rice preparation to cater both palettes. Rotis to accompany were not made fresh and were just stacked on the spread yo get dry and cold. Deserts were a complete disappointment. Everything of the 4 items sucked . The Gulab Jamun was stale and had a softness closer to a Malpua…. The Shahi Tukda was not well soaked in the rabdi … there was something called Umali that was hopeless… and the Brownies were all dry and took a lot time to chew . The missed part was the easies desert available on earth “Ice Cream” they had to just place a pack and a scoop on the table for it. The only upside of our visit here was the calmness and no chaos that helped us have a great conversations as no one across the table was hooked to the food and was completely focused on conversations … that helped us have a great time.

Lingeshvaran Ravi

4 years ago

2.0

No spoons for desserts, icecream were not displayed in the menu.. only steam rice was served in main course and no briyani or any rice variety. We waited 30 mins for bill. Almost all customers faced similar situation during my dining.Overall experience was pathetic. Don't waste your time and money.

Jay

1 year ago

1.0

Worst food experience ever. I had ordered Veg fried rice but it had such a foul smell and taste, I was literally about to vomit. Will stay hungry but never ever visit this restaurant again.

namsat1202

4 years ago

1.0

Very horrible staff. Priyanka and Paul both were pathetic and rude. No one was apologetic. Management is not responsive. Very sad to write such review. They just spoiled our evening.

Aditya

1 year ago

1.0

We hosted our cast and crew of our film. Full cast including lead actor and actress. They mis handled everything. We paid them in lakhs they ruined everything for us.