Red Bowl - Hotel Novotel

KOMAL BEHERA

1 month ago

5.0

The food was nice ….. someone tryna find good Asian cuisine…… can try this place . The view from the rooftop is pure bliss at night ….. enjoy a peaceful dinner with waves roaring in the background 🤌🏻

Priyal

1 month ago

5.0

The ambience and feel is very nice. My food requirements were taken care off by the chef and staff. Loved it. Will visit again whenever next time in Vizag.

Swapnil Vaidya

1 month ago

5.0

The food was tasty. liked the special treatment they gave us on our special day. Thank you team and all the best.

Suresh

1 month ago

5.0

Awesome experience of the hotel as well as with hospitality and food. Myself and my family enjoyed this evening.

Sravanth Reddy

1 month ago

5.0

The food was very good the service provide by angel was very nice thank you

Naga Chaitanya Alapati

1 month ago

3.0

There are empty oyster shells and over cooked and jumbo prawns are not fresh and crab shells are big but the meat portion is small .

Rima Shaw

3 months ago

3.0

overpriced as per quality and quantity. The service charge was compulsorily invoked. Only views that make it different.

Richa Gautam

2 months ago

1.0

Extremely disappointing experience and definitely not the level of hospitality I expected from a 5-star hotel. The moment we entered the restaurant, instead of being greeted with a simple “Hello” or “Welcome,” or being asked something as basic as “How many people?” or “Where would you like to sit?”, we were bluntly asked, “Why have you come here?” I honestly could not believe that this was the way a guest was being welcomed. As a customer, the first interaction sets the tone for the entire experience, and unfortunately, this one made us feel unwelcome and disrespected rather than valued as guests. The staff member, NGAYAMRI, could have easily asked the same question in a polite and welcoming manner. It is not about the question itself, but the way you speak to your guests. Basic courtesy, warmth, and professionalism are the bare minimum, especially at a property that presents itself as a 5-star hotel. We had come to enjoy a pleasant evening and have a nice dining experience, but this interaction immediately spoiled the mood. Instead of feeling welcomed and relaxed, we were left feeling uncomfortable and questioning whether we were even wanted there. I am genuinely disappointed because hospitality is not just about the ambience, food, or the rating of a hotel—it is about how you make your guests feel. Unfortunately, in this case, the experience was the complete opposite of what one would expect from a 5-star establishment. I sincerely hope the management takes this feedback seriously and provides better customer service and hospitality training to the staff. A beautiful hotel or restaurant means very little if guests are made to feel unwelcome from the moment they walk in

Sai Gowtham

4 months ago

1.0

Worst service, Food is bad, Gave uncooked Prawns twice and saying it will be like that only like a Rubber band

Trishal

1 month ago

1.0

Tastes tooo disgusting, staff isn’t polite and not even responding properly 🥲